Demo

Chief Operating Officer-Communications & External Affairs

Mediabistro
Flint, MI Full Time
POSTED ON 1/14/2025
AVAILABLE BEFORE 4/2/2025

MASS TRANSPORTATION AUTHORITY

JOB DESCRIPTION

SCOPE OF RESPONSIBILITIES :

The Chief Operating Officer of Communications and External Affairs provides leadership and strategic direction to the Marketing and Customer Service department at the Mass Transportation Authority. This position is responsible for external governmental affairs, service development, representing the MTA in community partnerships, research analysis, project management, fund development, policy strategy and supervision of key staff to support the short- and long-term strategic goals of the organization.

POSITION :

CHIEF OPERATING OFFICER - COMMUNICATIONS AND EXTERNAL AFFAIRS

SUPERVISED BY :

GENERAL MANAGER / CEO or his designee

PRINCIPAL RESPONSIBILITIES : Responsible for scoping and implementing MTA's special projects and strategic initiatives, including the development and implementation of the strategic plan and long-range strategic initiatives, as determined by the General Manager / CEO.Lead selected program-based special projects that require cross-functional engagement with key staff across the organization, and with external stakeholders, as appropriate.Manage MTA's relationship with key external stakeholders, both locally and nationallyRepresent MTA's interests at external meetings including speaking at key conferencesIdentify funding sources, both traditional and non-traditional, to support capital and operating needs of the organization.Monitor trends in federal, state, and local legislation and transit funding and provide funding strategy recommendations based on this information.Establish relationships with local and national private foundations and organizations to increase opportunities for non-traditional funding for transit and human service projects.Participate in budget development and management of programs.Supervise Marketing / Customer Service department staff and activities, including providing guidance on community outreach activities, ADA-related issues, Title VI compliance and issues, approval of MTA funding for community events, and strategic direction of paid advertising opportunitiesFacilitate coordination with other agencies and organizations to address transportation needs in the community and secure funding for community-based initiatives.Assess potential projects, development of funding options to support projects, and conduct outreach to the community.Other job duties as assignedSKILLS AND ABILITIES

Strong verbal and written communication skillsAbility to write clear, structured, and persuasive funding proposalsInnovative and detail-orientedAnalytical skills to interpret research data for reports and grant applicationsAbility to multitask and manage projects effectively to meet firm deadlinesStrong computer skills; must be comfortable with performing extensive internet researchPossess a thorough understanding of federal and state regulations regarding funding and operation of public transportationAbility to effectively and efficiently supervise staff who work in both administration and the downtown transportation center customer service department.EDUCATION and / or EXPERIENCE :

Master's DegreeMinimum of five years' experience in related field

PHYSICAL DEMANDS :

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Typical of an office environment

Salary Range : 71,034 to 104,284

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