Administrative Assistant, Pain Management

Position Summary

To perform a variety of secretarial/administrative duties for a physician(s) through extensive patient contact.

Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.

CLINICAL

• Make patient appointments

• Gather information from referring physician(s)

• Get films printed and pick them up

• Arrange and coordinate all preoperative appointments

• Contact primary care physician and request necessary referrals for testing

• Gather all results from preoperative appointments before surgery

• Fax information to PASS unit

• Schedule patients’ surgery

• Pre-certify all surgical procedures
• Send surgical orders to the PASS unit
• Run physician(s) patient days
• Gather all path reports and operative reports for post-op visits
• Prepare charts and bills
• Arrange transfer of patients from other hospitals (call admissions for bed, pre-certify, coordinate with other hospital)
• Mail out all clinical correspondence for physician(s)
• Other miscellaneous duties (medical records requests, etc.)

BILLING

• Gather demographics on patients for billing (if done at other hospital)
• Find all diagnosis codes for all surgical and office bills
• Verify that all surgeries have been billed
• Keep list of all surgical procedures and ICU billing performed by physician(s)
• File all patient information

ADMINISTRATIVE

• Complete applications for physician(s) to get privileges to other hospitals
• Keep track of all medical licensure and expiration dates
• Sort and open mail

Minimum Qualifications

Education

• High school diploma or an equivalent combination of training and experience
• Strong knowledge of medical terminology

Experience

• A minimum of 3 years of secretarial in a healthcare environment
• Prior experience working with patient records, billing, and scheduling in a clinical setting is required
• Typing skills at a speed of 50 words per minute (wpm) or better are required.

Physical Requirements

• Walk, bend, twist, and reach above the shoulder frequently in a clinical setting.
• Must be able to occasionally lift or carry and frequently push or pull up to 20 lbs. as part of the role
• Regularly exposed to healthcare settings that may require personal protective equipment
• Requires manual dexterity to operate a computer keyboard, calculator, copier machine, and other equipment.

About GW MFA

MFA physicians provide comprehensive patient care, offering one practice for the whole person with 52 medical and surgical specialties. As members of the GW School of Medicine and Health Sciences faculty, MFA providers are teachers and mentors for medical students, residents, fellows, and researchers preserving the rich tradition of academics, research, and healing. In addition to maintaining a closely integrated alliance with The George Washington University and The George Washington University Hospital (GWUH) which is separately owned and operated by Universal Health Services (UHS), the GW MFA has active referring relationships with 12 area hospitals.

The GW MFA’s leading healthcare presence in the DC metro region is complemented by a network of community-based practices in DC, Maryland, and Virginia. Given its geographic location in central NW Washington, DC, and proximity to more than 175 resident embassies, the MFA continues to evolve its international clinical outreach.