What are the responsibilities and job description for the Break Fix IT Tech position at MedNational Staffing?
We have a great client that is looking for IT Technician in Detroit, MI!
Schedule : Monday - Friday 8am - 430pm
Job Summary :
- The IT Technician participates as an account creation, modification and termination technician as well as a second level support liaison for access related issues generated by the Service Desk team.
- Participates in providing support to customers by resolving semi-complex technical account and connectivity problems.
- Participates in maintaining documented log of incidents and requests so that recurring problems can be reported to functional areas.
- The IT Technician performs semi-complex work within technical or paraprofessional area.
- Effectively identifies issues as they occur and takes appropriate steps to solve them in situations where the problem is not difficult or complex.
- Documents and refers complex, unusual problems to other support teams.
Required Skills & Experience :
Required Education :
Preferred Education :
