Accounting Assistant/Accounts Receivable Rep

Job summary:

We are seeking a detail-oriented and motivated Accounting Assistant with a strong focus on Accounts Receivable (A/R) to join our finance team. Key responsibilities of this position include efficiently and effectively managing routine daily A/R functions, including generating, verifying, and distributing customer invoices and credit memos, processing customer payments, and researching and resolving discrepancies to ensure customer balances are up-to-date and accurate at all times.

Summary of essential job functions:

• Accurately record, apply, and post incoming payments, credits, and debits to customer accounts, ensuring that payments are applied to correct invoices on a timely basis per established standards.
• Investigate and resolve discrepancies or issues with payments immediately, following up on short-payments and skipped invoices and resolving root cause.
• Follow-up on NSF checks and returned ACH payments to ensure timely resolution.
• Review Unapplied Cash report and follow up on any missing remittances to resolve unapplied cash balances on customer accounts in a timely manner.
• Issue credit memos for returned products and pricing discrepancies.
• Enter customer invoices on customer web portals (Tungsten/Coupa).
• Prepare and send weekly and monthly invoice activity reports to specific customers.
• Process weekly and monthly customer credit card and ACH payments.
• Process weekly and monthly billing statements on a timely basis with accurate balances.
• Respond to customer inquiries including billing inquiries, account/statement reconciliation questions, updating billing or payment information, requests for payment arrangements, etc.
• Assess monthly finance charges and perform small balance adjustments on customer accounts.
• Identify opportunities for process improvements and efficiencies in processes and procedures
• Provide support & backup coverage for system entry and calculation of Deals.
• Provide periodic coverage for Accounts Payable, Pricing, and Staff Accountant as needed to ensure seamless operation of the accounting department.

Minimum requirements

• Education: Minimum requirement: High School Diploma, Associate Degree preferred.
• 2 years of accounts receivable or similar accounting roles.
• Experience with a fully integrated ERP system.

Abilities required

• High degree of accuracy and attention to detail.
• Strong analytical and problem-solving skills.
• Proficiency with accounting software and MS Excel, and 10-key by touch.
• Ability to prioritize tasks and meet deadlines in a fast-paced environment.
• Good written and verbal communication skills. Able to compose written communications in standard business format with the appropriate format for the situation.
• Ability to effectively communicate with various departments and customers and remain composed and tactful in stressful conversations.

Salary : $25