What are the responsibilities and job description for the EMS Education and Operations Compliance Coordinator position at Medstar Ambulance?
Position Overview:
The EMS Education and Compliance Coordinator is responsible for overseeing educational programs, compliance tracking, and administrative processes for new hires, education program students, and current employees. This role ensures certification compliance, manages uniform and equipment distribution, and facilitates onboarding procedures while maintaining accurate records and reporting key metrics.
Key Responsibilities:
New Hire & Orientation Management
· Collect uniform sizes for new hires, distribute uniforms, record assigned inventory.
· Generate and distribute driving FOBs for new employees and replacements for the current workforce.
· Coordinate ID badge creation and distribution.
· Set up Google Classroom for new team members.
· Schedules and coordinates all presenters participating in orientation
· Coordinate FTO support for orientation
· Communicate with Deployment to arrange necessary equipment for orientation
Uniform & Equipment Management
· Maintain inventory of uniforms and EMS stock, order as needed
· Distribute uniform items for current team members as approved
· Process uniform returns
· Monitor uniform and pricing trends, order history, cost analysis, and reporting.
· Oversee boot fund balances and related payroll reporting.
Education Compliance & Student Records
· Archive EMT and Paramedic student files.
· Track student metrics, including pass rates, attrition rates, retention rates, length of service, and reasons for departure.
· Oversee course completion logistics for EMT and Paramedic programs.
· Ensure ESO/TraumaSoft credentialing for students as needed.
· Track and upload certification compliance for newly licensed EMT and Paramedic students into TraumaSoft.
· Facilitate Paramedic course registration.
· Monitor and track N95 fit testing compliance for students.
· Track health record compliance for students.
· Performs EMS license renewal continuing education audits
Reporting & Compliance Tracking
· Manage education program attendance and payroll tracking.
· Coordinate certifications within TraumaSoft, updating expiration dates and adding new certifications.
· Conduct audits on all areas of responsibility as required or necessary to ensure compliance
· Generate and maintain an Analytics Report link for ongoing monitoring.
Other Responsibilities
· Manage Fuel PINs and Fuel Cards.
· Ensure completion of Medical Control annual requirements.
Skills & Qualifications:
· Strong organizational and data management skills.
· Experience with TraumaSoft, and Blink (or similar platforms).
· Ability to manage compliance tracking and reporting.
· Knowledge of EMS education and credentialing requirements.
· Proficient in Google Suite and MS Office (Google Classroom, Sheets, Docs, etc.).
· Excellent communication and coordination abilities.
· Attention to detail and ability to manage multiple tasks simultaneously.
· Experience in uniform and equipment inventory management is a plus.