What are the responsibilities and job description for the Call Center Representative - Greeter position at MedTeam Staffing Inc.?
We are seeking a highly motivated and detail-oriented individual to join our team as a Customer Service Representative - Greeter.
Job Overview
In this exciting opportunity, you will be responsible for providing exceptional customer service, handling client inquiries, and resolving issues in a timely manner.
Responsibilities
Some of your key responsibilities will include:
- Resolving customer complaints and concerns through effective communication and issue resolution.
- Maintaining accurate records of customer interactions, including inquiries, complaints, and comments.
- Providing excellent customer service, responding to client needs, and ensuring a positive experience.
Requirements
To excel in this role, you should possess:
- Strong verbal and written communication skills.
- A high level of attention to detail and organizational ability.
- The capacity to work independently, prioritize tasks, and manage your time effectively.
- Exceptional interpersonal skills and a customer-centric approach.
