What are the responsibilities and job description for the Appointment Scheduler position at Memorial Neurological Association?
Job Summary
We are seeking a detail-oriented and organized Appointment Coordinator to join our healthcare team. The ideal candidate will play a crucial role in managing patient appointments, ensuring efficient clinic operations, and providing exceptional patient service. This position requires a strong understanding of medical terminology and experience with electronic health record systems.
Duties
- Schedule and confirm patient appointments using Veradigm EHR and Practice Management (PM) systems.
- Answers and directs calls appropriately and courteously.
- Assist in working the FaxQueue on a daily basis.
- Provide excellent patient service by addressing inquiries and resolving issues related to appointments and clinic services.
- Perform clerical duties such as filing, data entry, and entering patient's demographics.
- Backup the front desk and insurance specialist.
- Communicates referral issues and problems to Office Manager as well as to others when necessary.
- Perform related work as required and instructed by supervisor.
Experience
- Previous experience in a medical office or clinic setting is preferred.
- Familiarity with electronic health record systems such as Veradigm EHR and PM is highly desirable.
- Knowledge of medical records management, care plans, and relevant medical terminology is essential.
- Strong organizational skills with the ability to multitask in a fast-paced environment.
- Excellent communication skills, both verbal and written, to provide outstanding patient service.
- Bilingual preferred but not required.
Join our dedicated team as an Appointment Coordinator where you can make a positive impact on patient care while advancing your career in the healthcare field!
Job Type: Full-time
Pay: $17.00 - $19.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
Medical Specialty:
- Neurology
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
Salary : $17 - $19