What are the responsibilities and job description for the System Administrator position at Meneses Law?
About the Company :
Meneses Law is an accomplished law firm with an outstanding track record of providing immigration services with the highest professional standards to our clients. We work with thousands of clients across the United States on Adjustment of Status, Visas, Petitions, Labor Certifications, Citizenships, Deportations, Waivers, DACA Renewals, and Asylum matters.
Our headquarters is based out of Houston, Texas and with the expansion to other major cities, our aim is to assist clients to achieve their objectives as placidly and efficiently as possible while minimizing the legal and regulatory risks. The law firm is built on its reputation of providing exceptional customer service delivery coupled with appropriate and outstanding skills, fast turnaround, and the know-how expert of our legal team.
Job Summary :
We are seeking a skilled System Administrator to join our dynamic team. As a System Administrator, you will play a crucial role in maintaining and optimizing our IT infrastructure, with a focus on providing excellent support to our Mac OS users. You will also support with help desk inquiries, ensure prompt resolution of technical issues and proactive support across the organization.
Essential Functions / Responsibilities :
- Manage and maintain Mac OS systems, including installation, configuration, and ongoing administration.
- Provide technical support and troubleshooting for hardware and software issues on Mac OS platforms.
- Respond to help desk tickets and support requests from end-users in a timely manner, ensuring excellent customer service.
- Perform system upgrades, patches, and proactive maintenance tasks to ensure system stability and security.
- Collaborate with other IT team members to resolve escalated issues and implement solutions.
- Monitor system performance and conduct regular system audits to ensure compliance with organizational policies and procedures.
- Implement and enforce IT security best practices, including user access control and data protection measures on Mac OS devices.
- Document IT processes, procedures, and configurations to maintain an accurate inventory and knowledge base.
- Stay current with Mac OS updates, trends, and technologies to provide recommendations for system improvements.
- Perform any other tasks or functions deemed necessary to the daily operations of the employer.
Required Skills / Abilities :
Education and Experience :
Job Types : Full-time
Compensation : $65k
Meneses Law believes in Work Life Balance. Operation hours are from 8 a.m. to 5 p.m. plus 2 Saturdays a month for certain positions.
Being hired by Meneses Law as a System Administrator means that you will have the opportunity to :
Benefits for Working at Meneses Law :
Qualifications / Requirements :
Education / Experience :
Communication Skills :
Reasoning Skills :
Physical Demands :
Other skills :
Work Hours :
Work Location : In Person
Salary : $65,000