What are the responsibilities and job description for the Supportive Services Manager position at Mental Health America-Wabash Valley Region?
Job Title: Supportive Services Manager.
Reports to: Clinical Director
Location: On-site at 914 South Street, Lafayette, IN. Exempt: Yes
Mental Health America – Wabash Valley Region (MHA-WVR) https://mhawv.org/ is an equal opportunity employer. We are committed to creating a diverse, inclusive workplace and providing equal employment opportunities to all qualified applicants without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, or veteran status. We value diversity and strive to foster a respectfulenvironment for all.
Job Summary
Mental Health America-Wabash Valley Region seeks an experienced supervisor to oversee Peer Navigator Recovery Specialists providing stabilization, emotional support, and goal setting to individuals facing mental health and/or substance use challenges.
Key Responsibilities
Clinical Supervision
- Supervise Peer Navigator Recovery Specialists, guiding best practices, case management, and crisis intervention.
- Conduct regular individual and group supervision to ensure adherence to program requirements.
- Monitor and evaluate staff performance, providing constructive feedback.
Quality Assurance
- Audit clinical documentation for accuracy, completeness, and timeliness.
- Ensure compliance with regulatory requirements and agency policies.
Data-Driven Decision Making
- Analyze data to evaluate program performance, identifying areas for improvement.
- Develop and implement data-driven recommendations.
Community Engagement
- Establish and maintain relationships with referral sources, stakeholders, and community partners.
- Attend stakeholder and community meetings to identify opportunities for MHA-WV support.
Training and Development
- Provide ongoing training and professional development for staff.
- Facilitate workshops, presentations, and community education.
Administrative Responsibilities
- Manage staff schedules, disciplinary issues, and performance evaluations.
- Complete timely reports for leadership and stakeholders.
Requirements
Education
- Bachelor's degree in Addiction Sciences, Mental Health, Psychology, Public Health, Human Services, or Social Work.
Certifications
- LAC or CADCII or higher.
Skills and Competencies
- Strong communication, leadership, and interpersonal skills.
- Ability to work with diverse populations.
- Proficient in case management software and Microsoft.
- Collaborative
- Result Oriented
Preferred Qualifications
Experience
- 2 years of supervisory experience in mental health or substance abuse services.
What We Offer
Benefits
- Competitive salary. Annual $ 59,000
- Fully paid health insurance coverage including Dental and Vision.
- 100% Yearly Premium: $ 9363 paid by MHA-WVR
- Eligible for Public Service Loan Forgiveness.
Job Type: Full-time
Pay: From $59,000.00 per year
Benefits:
- 403(b)
- 403(b) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Loan forgiveness
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Weekends as needed
Work Location: In person
Salary : $9,363 - $59,000
