What are the responsibilities and job description for the Behavioral Health Resource Center (BHRC) Manager position at MENTAL HEALTH ASSOCIATION OF OREGON?
Mental Health & Addiction Association of Oregon (MHAAO)
Multnomah County Behavioral Health Resource Center (BHRC)
Program Manager Job Description
PAY SCALE: $67,200-$84,000 annually.
FTE: 1.0 FTE (40-50 hours per week), exempt
HOURS AND LOCATION: BHRC Thursday – Sunday 7:00am - 5:00pm
BENEFITS: This is a benefited position as outlined in the MHAAO Employee Handbook
TITLE: BHRC Program Manager
REPORTS TO: MHAAO BHRC Associate Director
DEPARTMENT: BHRC (Behavioral Health Resource Center)
Job Summary: The Multnomah County Behavioral Health Resource Center (BHRC) is an innovative model that is led by peers and centers its values in being trauma informed and equity based. The BHRC is a project of Multnomah County in collaboration with many community partners. The BHRC includes a Peer Run Day Center, 33 bed shelter with stays up to 30 days and a 19-bed bridge to housing program with stays up to 90 days for people experiencing houselessness and behavioral health challenges. The Day Center, scheduled to open in late fall 2022, is run by Mental Health and Addiction Association of Oregon and is staffed entirely by peers from 7 a.m. to 10 p.m. daily.
This position requires strong coordination and engagement skills.
The ideal MHAAO Program Manager has the experience of having been a Peer Support Specialist (PSS)/Certified Recovery Mentor (CRM) and whose supervision is guided by the core values and principles of peer support. This person is able to balance being in the field with program management and supervision duties.
QUALIFICATIONS:
Expectations: MHAAO strives to honor cultural and spiritual diversity in the communities we serve as well as honoring Voice and Choice through trauma-informed practices. Being committed to Social Justice means being committed to constantly assessing our organizational values and the extent to which we are modeling or falling short of them. It also means listening to feedback from our stakeholders and others who have interacted with our organization and taking the time to understand and reflect on those interactions. This commitment is extended from the organization, as well as each employee of MHAAO.
Education: Three to five years related experience and/or training: or equivalent combination of education and experience.
Background Check: A criminal background check will be conducted by MHAAO in accordance with the MHAAO background check policy. A criminal record does not necessarily exclude an individual from employment with MHAAO.
Pre-Hire Drug Screen: As part of MHAAO's commitment to fostering a safe, productive, and professional workplace, we require pre-hire drug screenings for all potential employees. The screening will be conducted in accordance with MHAAO's drug screening policy, as well as applicable state and federal laws.
General Accountabilities and Essential Functions
- Supports BHRC Staff and community members with a focus on people who are living outside in the downtown Portland area.
- Supervises peers support specialists (scheduled 1:1, group monthly)
- Assists with onboarding and training of new Peer Support Specialist staff.
- Collaboratively work with MHAAO BHRC Senior & Associate Directors, appropriate Multnomah County BHRC team members and various community partners to achieve the BHRC day center goals.
- Participates in program development, understanding and supporting system integration and improvement.
- Has knowledge of and relationships with community service and resource providers.
- Feedback and coaching to PSSs; setting expectations regarding remediation/ performance improvement.
- Provides clear channels of communication with MHAAO BHRC Director, appropriate Multnomah County BHRC team members and other relevant community partners.
- Reporting, time sheet, and contract compliance
- Step in to provide coverage for 1:1 peer support/recovery mentor staff as needed.
- Ability to learn and support PSS staff training with data entry and encounter notes on platforms such as HMIS and Recovery Link.
Skills and Knowledge Required: Demonstrates a strong foundation in the core values and principles of peer support (fidelity and scope). A knowledge of human services/peer support program development and capacity building. Ability to network and collaborate with diverse groups of people who have varied skills and knowledge. Ability to read, analyze and interpret mental health and recovery periodicals, professional journals, and government regulations. Well-developed writing skills including the ability to write for publication, and to create reports, technical assistance guides, and educational and training materials. Ability to respond to questions from other community organizations, consumers, and the general public. Must be proficient with Microsoft Office Suite.
Personal Qualities: The ideal candidate for this position is passionate about and committed to the MHAAO mission. Must be a good communicator and sensitive to various communication and learning styles. Is comfortable with the shared duties and daily prioritization shifts inherent to a small non-profit environment. Must have lived experience of mental health and addiction recovery. Possesses an absolute belief in every peer’s ability to learn, grow and recover. Possesses insight pertaining to personal biases and worldview and how they may interfere with effectively working with individuals representing a variety of cultural, ethnic, language and life experiences.
Amount of Travel:
Regular travel via car. Must have a Driver’s License and reliable transportation.
The above accountabilities represent work performed by this position and are not all-inclusive. The omission of a specific accountability will not preclude it from the position if the work is similar, related, or a logical extension of the position.
Employment with Mental Health & Addiction Association of Oregon is "at-will." This means employees are free to resign at any time, with or without cause, and Mental Health & Addiction Association of Oregon may terminate the employment relationship at any time, with or without cause or advance notice. As an at-will employee, it is not guaranteed, in any manner, that you will be employed with the Mental Health & Addiction Association of Oregon for any set period of time.
Mental Health & Addiction Association of Oregon is an Equal Opportunity Employer. Employment opportunities at Mental Health & Addiction Association of Oregon are based upon one's qualifications and capabilities to perform the essential functions of a particular job. All employment opportunities are provided without regard to race, religion, sex, gender identity, pregnancy, childbirth or related medical conditions, national origin, age, Veteran status, disability, genetic information, or any other characteristic protected by law.
Salary : $67,200 - $84,000
