What are the responsibilities and job description for the 1st Shift Direct Care position at Mental Health Association - Western MA?
We're hiring Direct Care Workers for our GRIT program in Holyoke, a 16-bed program dedicated to supporting LGBTQ individuals with co-occurring substance use and mental health needs. In this role, the Direct Care Worker will provide guidance and support for residents, fostering a trauma-informed, gender-responsive environment rooted in an understanding of and respect for the LGBTQ community. Key responsibilities include overseeing daily activities, implementing individualized treatment plan interventions, assisting residents with daily living tasks (meal prep, household upkeep, transportation), and encouraging active engagement in recovery and relapse-prevention planning.
Required Knowledge, Skills, and Abilities
- Demonstrated ability to work independently, manage time, prioritize tasks, take initiative, follow through, and work cooperatively as a member of a team.
- Good oral, written, computer, and organizational skills.
- Demonstrated ability to adapt to the changing needs of the program participants.
- Strong interpersonal skills, patient, caring, and compassionate.
- Must be able to pass and maintain certifications in medication administration (MAP), CPR, and first aid.
- Must have ability to facilitate and develop a supportive community in a diverse, multi-cultural residential setting.
- Valid driver’s license, sufficient automobile insurance, acceptable driving record, and a safe reliable vehicle during working hours.
Current Open Shift:
- Full-Time, 40 hours:
- Mon 3pm-10:30pm
- Tues 2:30pm-11:30pm
- Weds 3pm-11pm
- Thurs 3pm-11:30pm,
- Fri / Sat OFF
- Sun 3pm-10pm
Requirements
- High school diploma or equivalent (GED) preferred.
- Applicable experience working with people who have been impacted by homelessness, psychiatric diagnosis, trauma, and/or addiction preferred.
- Valid Driver's License
- Sufficient Automobile insurance, with your name listed as an insured driver on the policy
- A safe/reliable vehicle to utilize during working hours
Benefits
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (403B, IRA)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Family Leave (Maternity, Paternity)
- Long Term Disability
