What are the responsibilities and job description for the Program Supervisor position at Mental Health Association - Western MA?
Are you a passionate leader looking to make a meaningful impact? Join our team as a Program Supervisor and provide leadership and support to residential staff while empowering participants to achieve greater independence and community integration.
What You’ll Do:- Lead and support a team of residential staff using a strength-based approach that fosters growth and opportunity.
- Model person-centered interactions that focus on skill-building and independence for program participants.
- Train, mentor, and supervise staff in their daily responsibilities, ensuring high-quality service delivery.
- Monitor and evaluate program effectiveness by reviewing documentation, soliciting feedback, and assessing reports.
- Ensure compliance with all Federal, State, and agency policies and regulations.
- Oversee administrative functions, including documentation, reporting, budgeting, and payroll approvals.
- Manage staff performance, including corrective actions and evaluations.
- Participate in an on-call rotation to provide guidance and emergency response as needed.
- Ensure effective communication among all team members and external stakeholders, including healthcare providers and families.
- Make a lasting difference in the lives of individuals in need.
- Work in a supportive and collaborative team environment.
- Opportunities for professional development and growth.
- Comprehensive benefits package for full-time employees.
If you’re ready to lead with compassion and support a mission-driven organization, apply today to become our next Program Supervisor!
- High school diploma or GED required; a degree in Human Services or a related field is strongly preferred.
- At least two years of relevant experience, preferably working with individuals with developmental, intellectual, or mental health disabilities.
- Prior supervisory experience is preferred.
- Strong leadership, communication, and organizational skills.
- Ability to work independently while fostering teamwork and collaboration.
- Must be able to obtain and maintain certifications in medication administration (MAP), CPR, and first aid.
- A valid driver’s license, automobile insurance, and a reliable vehicle during working hours.
- Must be at least 21 years old.
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (403B, IRA)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Family Leave (Maternity, Paternity)
- Long Term Disability
