What are the responsibilities and job description for the Office Clerk/Receptionist position at MERCY KIDS REHAB?
Mercy Kids Rehab is currently hiring for an Office Clerk/Receptionist, Applicant will work Monday through Friday; however scheduled hours may vary depending on our office needs.
Applicant must be willing to close in the evenings.
Experience in a pediatric/medical facility is preferred but not required.
MONDAY - THURSDAY 10:30 AM- 7:30 PM
FRIDAYS 9:00 AM- 6:00PM
Summary
As an Office Clerk/Receptionist in a pediatric setting, you will be essential in managing front desk operations and providing outstanding customer service to patients and their families. Your core skills in clerical tasks, phone etiquette, and computer literacy will ensure efficient handling of administrative duties. With premium skills in multi-line phone systems and office management, you will facilitate smooth communication and organization. Additionally, your relevant skills in Microsoft Office, data entry, and calendar management will support the overall efficiency of the office, contributing to a welcoming and organized environment for our young patients.
Qualifications
- Proficient in Microsoft Office
- Strong computer literacy and typing skills
- Experience in clerical and administrative roles, particularly in a pediatric setting
- Excellent customer service and phone etiquette
- Familiarity with multi-line phone systems and calendar management
- Ability to manage data entry, filing, and proofreading tasks efficiently
- Bilingual
Responsibilities
- Greet and assist patients and visitors at the front desk in a friendly manner.
- Manage multi-line phone systems, handling incoming calls and scheduling appointments.
- Maintain organized patient records and ensure data entry accuracy.
- Utilize Microsoft Office for administrative tasks, including filing and calendar management.
- Provide excellent customer service while addressing patient inquiries and concerns.
- Support office management tasks, including inventory management and correspondence.
Job Type: Full-time
Expected hours: 40 per week
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Education:
- High school or equivalent (Required)
Experience:
- Customer service: 1 year (Required)
Ability to Relocate:
- San Benito, TX 78586: Relocate before starting work (Required)
Work Location: In person