What are the responsibilities and job description for the Technical Solutions Consultant position at Meta?
The Integrity & Support Operations (ISO) team at Meta plays a crucial role in assisting Meta's advertisers by delivering scalable services and operations. Our team blends profound product expertise with proficient operational and analytical skills to develop solutions that cater to the needs of millions of advertisers across a diverse portfolio of complex products. Within the GSO organization, the Technical Solutions Consultant team specializes in supporting our advertising products. We are a group of innovative problem solvers dedicated to optimizing the utilization of our products by businesses. Our motivation is rooted in our passion for technology and our commitment to driving impact for our advertisers.
As a Technical Solutions Consultant, you will serve as the primary technical liaison for both our clients and internal stakeholders. Your mission will be to acquire in-depth knowledge of our advertising solutions, advise clients on best practices, and swiftly address any technical challenges that arise. Additionally, you will contribute to the development of tools, the automation of services and operations, and the facilitation of internal and external education on Meta's marketing solutions. We are seeking individuals who are naturally inquisitive, comfortable navigating uncertain situations, and adept at devising innovative solutions to meet client requirements.
Technical Solutions Consultant Responsibilities
- Develop a comprehensive understanding of Meta's advertising products, encompassing signals, measurement, and ads delivery, and offer advisory support to clients and partners regarding best practices and customized configurations.
- Resolve technical issues stemming from our client's usage of Meta's advertising solutions.
- Collaborate closely with Sales teams to advance business goals, prioritize initiatives, and formulate market or vertical plans.
- Work closely with cross-functional Product and Engineering teams in the go-to-market (GTM) process of launching new products and supporting existing ones.
- Discover opportunities for enhancing and streamlining workflows through optimization and automation.
- Take the lead in providing technical training sessions for both internal and external stakeholders, ensuring they are well-informed about best practices and the latest solutions.
Minimum Qualifications
Preferred Qualifications
Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
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Apply for this job and take the first step toward a rewarding career at Meta.
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