What are the responsibilities and job description for the CSR- Metro Express Car Wash- Overland position at Metro Express People, LLC?
Description
Customer Service Representatives interact with our customers from the time they pull in the carwash until they leave in a shiny, clean car. You will work with site leadership to learn and maintain an excellence-focused team; uphold The Metro Express Car Wash Core Values for customer service and operational excellence.
- Greets and assists customers through the car wash process with a smile and focused attention
- Informs customers about promotions, sales, and memberships according to training standards
- Guides customers through the entrance of the car wash
- Promotes a safety conscious culture and safe working environment
- Ensures customer satisfaction and loyalty
- Participates in facility, equipment, and property cleaning
- Goes above and beyond to help customers, colleagues, and live by the Core Values
Requirements
At Metro Express Car Wash, our core values that we live and operate by are Passion for Service, Ownership, and Grit. Our employees upholding these core values are crucial to our company's culture and are what makes our company stand out and shine.
- Integrity and passion for customer service
- Excellent problem solving and conflict resolution skills
- Availability to work flexible schedules, including evenings and weekends
- Ability to work outdoors in varying temperatures and weather conditions
- Ability to stand for long periods of time during your shift
- Safely lift up to 50 lbs. and perform bending and stretching as required
- Willingness to contribute to a safe work environment
- Previous retail sales experience a plus
Company Core Values:
Passion for Service, Ownership, and Grit
Additional Information:
- Applicants must be 18 and over to apply
- We do hire full-time and part-time
- Travel is not expected for this position
Benefits included with full time employment include:
- $16.00 per hour plus commissions
- Medical Insurance
- Dental & Vision Insurance
- Short-term & Long-term Disability
- EAP Services
- 401(k) Plan
- Tuition Reimbursement
- Paid Time Off
- Free Weekly Car Wash
Salary : $16