Career Coach - Permanent Supportive Housing

Metropolitan Family Services empowers families to learn, to earn, to heal, to thrive. Part mentor, part motivator, part advocate, since 1857, Metropolitan Family Services has been the engine of change that empowers families to reach their greatest potential and positively impact their communities. Metropolitan is Illinois’ first comprehensive human services agency and reaches more than 122,900 individuals and families in Chicago, Evanston/Skokie, the southwest suburbs and DuPage County with services promoting education, economic stability, emotional wellness and empowerment.

We are currently searching for a Full-Time Career Coach to join our Calumet  Team! 

ESSENTIAL JOB FUNCTIONS:.

• Facilitate employment assessments and possible Test of Adult Basic Education (TABE) testing.
• Provide employment guidance and creates individual employment plans that outlines participant's employment objectives.
• Assist with employment readiness training and job search assistance to help clients become job ready.
• Provide work support, referrals, and monitor retention of employment placements at the 30, 60, 90 and 180 days.
• Employer contact as needed to address any barriers or concerns and support client with potential advancement opportunities.  
• Handles emergency and crisis situations with participants.
• Works within contract, grant, and program requirements including meeting timelines and reporting requirements.
• Provides services in a non-judgmental and non-discriminatory manner that considers cultural diversity so that autonomy, rights and dignity are preserved.
• Utilizes a team approach and works with other program staff in the planning and implementation of services.
• With supervisory approval, authorizes limited amounts of financial assistance to clients.
• Takes increasing responsibility for own professional development, utilizing supervision and other developmental opportunities within and outside the agency to enhance skills and understanding.
• Other duties as assigned by supervisor.

QUALIFICATIONS: 

• High School Diploma or equivalent education, required with six years of training or demonstrated experience in providing workforce development/case management services for at-risk populations, required.
•  OR Bachelor’s Degree in Human Resources Management, Business, Communications, or a related field with three years of training or demonstrated experience in providing workforce development/case management services for at-risk populations, preferred.
• Demonstrated experience coaching and goal setting, required.
• Certified Workforce Development Professional Certificate preferred or must secure it within 1 year of employment.
• Bilingual preferred, not required
• Regular access to a vehicle, Driver's License, and Insurance required. 
• Works effectively with diverse staff and service populations.
• Accountable for providing exceptional customer service.
• Must have exceptional organizational skills.
• Knowledge of Excel to track economic self-sufficiency data.
• May be required to work one Saturday and at least one late night a month.
• May be required to transport clients.

PHYSICAL DEMANDS:

• While performing the essential duties of this job, the employee is required to sit and stand for sustained periods of time, frequently talk, hear, use hands and fingers to feel, handle and operate objects or controls, and occasionally stand, bend, stretch, stoop, kneel and crouch.
• The employee is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures, transcribing and viewing a computer terminal.
• The employee may occasionally lift and/or move up to 25 pounds.

SALARY:

• The average starting salary for this position will fall in the range of $44,500 to $49,250 annually. Where candidates fall in this range will be based on skill and experience level.

Metropolitan Family Services puts our people first with a top-of-the-line benefits package.  

• Blue Cross Blue Shield (BCBS) of IL Medical Coverage options that support all levels of staff (including Part-Time): HMO, PPO, and HSA (PPO)
• ZERO: A free benefit for BCBS PPO members that helps find the least expensive option for medical services.
• MFS will contribute $2,000 to individual and $4,000 to family HSA Accounts through our HSA coverage, all front-loaded at the start of the year, or the start of your HSA enrollment.
• Teladoc services provided to all employees: A no-cost benefit providing general medicine and behavioral health services, no insurance necessary.
• Dental HMO and PPO options through Guardian Dental.
• VSP vision insurance with one of the largest networks in the Chicago-land area.
• Company-paid individual life insurance policy of $100,000, with a wide range of additional, employee-cost options.
• Company-paid individual Short-Term Disability (STD) and Long-Term Disability (LTD) insurance.
• Five Flexible Spending Account (FSA) options ranging from Health to Transit. Contribute your pre-tax dollars where you need them the most.
• Ascensus 401K Plan with up to a 4% Match, vested at 100% on day one of eligibility.
• 12 paid Holidays.
• Starting with 15 days of PTO, maxing at 30 days after 3 years of service.
• Training and Professional Development Plan with E- Learning.
• Pet Insurance options for your furry (or non-furry) friends.
• Comprehensive Employee Assistance Program (EAP).
• Free Will preparation services.
• On-staff notary available to employees.
• ALEX, AI-powered assistance that will make your benefit decisions seamless.

Salary : $44,500 - $49,250