Family Coach - Permanent Supportive Housing

Metropolitan Family Services empowers families to learn, to earn, to heal, to thrive. Part mentor, part motivator, part advocate, since 1857, Metropolitan Family Services has been the engine of change that empowers families to reach their greatest potential and positively impact their communities. Metropolitan is Illinois’ first comprehensive human services agency and reaches more than 122,900 individuals and families in Chicago, Evanston/Skokie, the southwest suburbs and DuPage County with services promoting education, economic stability, emotional wellness and empowerment.

Metropolitan Family Services puts our people first with a top-of-the-line benefits package.

• Blue Cross Blue Shield (BCBS) of IL Medical Coverage options that support all levels of staff (including Part-Time): HMO, PPO, and HSA (PPO)
• ZERO: A free benefit for BCBS PPO members that helps find the least expensive option for medical services.
• MFS will contribute $2,000 to individual and $4,000 to family HSA Accounts through our HSA coverage, all front-loaded at the start of the year, or the start of your HSA enrollment.
• Teladoc services provided to all employees: A no-cost benefit providing general medicine and behavioral health services, no insurance necessary.
• Dental HMO and PPO options through Guardian Dental.
• VSP vision insurance with one of the largest networks in the Chicago-land area.
• Company-paid individual life insurance policy of $100,000, with a wide range of additional, employee-cost options.
• Company-paid individual Short-Term Disability (STD) and Long-Term Disability (LTD) insurance.
• Five Flexible Spending Account (FSA) options ranging from Health to Transit. Contribute your pre-tax dollars where you need them the most.
• Ascensus 401K Plan with up to a 4% Match, vested at 100% on day one of eligibility.
• 12 paid Holidays.
• Starting with 15 days of PTO, maxing at 30 days after 3 years of service.
• Training and Professional Development Plan with E- Learning.
• Pet Insurance options for your furry (or non-furry) friends.
• Comprehensive Employee Assistance Program (EAP).
• Free Will preparation services.
• On-staff notary available to employees.
• ALEX, AI-powered assistance that will make your benefit decisions seamless.

We are now hiring for a full-time Family Coach to join our Calumet Team in the Permanent Supportive Housing program!

ESSENTIAL JOB FUNCTIONS:

• Works with the full family in a collaborative and supportive manner to help, motivate, and inspire individual and family goal setting while allowing the family to drive the work.
• Have a deep respect for a family’s expertise, which is fundamental to establishing trust.
• Provides services in a non-judgmental and non-discriminatory manner that considers cultural diversity so that autonomy, rights and dignity are preserved.
• Help the client to identify strengths and then work with the families to utilize these strengths and build others.
• Use of trauma informed practices
• Provides services according to values and principles for family centered coaching.
• Completes the intakes and monitors family goals and activities.
• Provides follow up to ensure family goals are progressing or achieved
• While using a family-centered approach, services should focus on addressing the following areas: (1) Foster Economic Independence; (2) Increase Earning Power; (3) Support Academic Achievement; (4) Enhance Stability and Quality of Life.
• Addresses housing related issues including lease.
• Provides linkages to support services including transportation, childcare assistance, clothing and uniform assistance.
• Records family progress in HMIS and case files.
• Handles emergency and crisis situations with clients.
• Works within contract, grant, and program requirements including meeting timelines and reporting requirements.
• Utilizes a team approach and works with other program staff in the planning and implementation of services.
• Takes increasing responsibility for own professional development, utilizing supervision and other developmental opportunities within and outside the agency to enhance skills and understanding.
• Works effectively with diverse staff and service populations. Accountable for providing exception customer service.
• Other duties as assigned by supervisor 

QUALIFICATIONS:

• High School Diploma or equivalent, required.
• Bachelor's Degree in Social Work or related field from an accredited college or university, preferred
• Two years experience in case management, which includes the coordination of services and housing needs, required. 
• Must have access to a vehicle, valid driver’s license and proof of insurance to perform essential job functions.
• Demonstrated ability to render adequate service to clients and to organize and manage job efficiently. 
• Requires mobility to work with community-based caseload. 
• Ability to maintain assigned community and home-based services. 
• Ability to work effectively with diverse individuals and groups.
• Bilingual preferred, not required
• Must be highly organized and knowledge of Excel to track data.

PHYSICAL DEMANDS:

• While performing the essential duties of this job, the employee is required to sit and stand for sustained periods of time, frequently talk, hear, use hands and fingers to feel, handle and operate objects or controls, and occasionally stand, bend, stretch, stoop, kneel and crouch.
• The employee is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures, transcribing and viewing a computer terminal.
• The employee may occasionally lift and/or move up to 25 pounds.

SALARY:

• The average starting salary for this position will fall in the range of $42,250 and $46,750 annually. Where candidates fall in this range will be based on skill and experience level.

  
   

Salary : $42,250 - $46,750