SFP Group Facilitator

JOB DESCRIPTION

TITLE: SFP GROUP FACILITATOR

DEPARTMENT: OUTPATIENT

SUPERVISOR: SFP COORDINATOR

POSITION SUPERVISED: NONE

CLASSIFICATION: PARAPROFESSIONAL

DEGREE OF SUPERVISION NONE

PAY SCALE: $19.00 - $23.37

POSITION CODE: 4439

SUMMARY OF MAJOR FUNCTIONS:

Strengthening Families Program (SFP) Facilitator will work directly under the supervision of the Program Coordinator, supporting all SFP-related activities. The primary responsibilities of the SFP Group Facilitator include Coaching families in positive communication and parenting techniques during group sessions, Guiding families through home practice assignments, Performing clerical tasks and assisting with program operations, Providing childcare support during program activities, Supporting community outreach efforts to promote program awareness and engagement, Ensuring quality assurance in all services provided, and reporting feedback and concerns to the Program Coordinator.

The SFP Facilitator plays a critical role in fostering positive family dynamics and supporting the program's mission.

DUTIES:

1. Assist with community outreach, recruit families, set up booths, and distribute informational materials about the program.

2. Demonstrate role modeling and appropriate assertiveness skills to reinforce program structure.

3. Create a supportive and engaging environment where families feel comfortable sharing experiences and practicing new skills.

4. Actively listen to family concerns, provide individual guidance, and coach families in applying skills to real-life situations.

5. Establish positive relationships with families to foster trust and encourage active participation in the program.

6. Clearly explain concepts, facilitate discussions, and actively listen to diverse perspectives.

7. Understand different cultural backgrounds and adapt approaches to meet the diverse needs of families.

8. Track family progress through assessments and observations, identify areas for improvement, and adapt interventions accordingly.

9. Basic understanding of child development stages and common challenges faced by families

10. Assist with childcare or children’s group activities during sessions.

11. Serve food during program activities.

12. Maintain reliable attendance to ensure smooth program operations and fulfillment of all job responsibilities.

13. Assist parents with completing paperwork and registering families for the program.

14. Greet families, make appropriate introductions, and direct them efficiently to their designated locations.

15. Perform clerical tasks, including copying, filing, and organizing documents.

16. Answer phone calls, take messages, and respond to inquiries professionally.

17. Complete other duties as assigned by the Program Coordinator or Director.

QUALIFICATIONS & SKILLS:

· Strong interpersonal and communication skills, with the ability to establish trust and build rapport with diverse families.

· Ability to model positive behavior, assertiveness, and effective parenting techniques.

· Cultural competency and flexibility to adapt approaches to meet varying family needs.

· Organizational skills to manage multiple tasks, track family progress, and complete clerical work.

· Experience in facilitation, coaching, or working with families is preferred.

· Ability to maintain confidentiality and professionalism in all interaction

· High school diploma or GED

· Bi-lingual preferred.

KNOWLEDGE, SKILLS, and ABILITIES:

• Concepts, terminology, and principles of patient advocacy related to alcoholism, mental illness and emotional disorders

• Community resources available for addressing alcoholism, mental illness and emotional disorders services

• Current technology and trends in the profession

ABILITY TO:

• Communicate effectively, both verbally and in writing

• Establish and maintain effective relationship

• Prepare detailed reports and maintain accurate records

• Understand and follow oral and written instructions

• Work independently with minimal supervision

• Maintain client confidentiality and uphold professional ethics

• Communicate appropriate and timely communication with families, significant others, and referral sources projecting a positive professional image

• Present a professional appearance at all times.

PRE-EMPLOYMENT REQUIREMENTS:

• Must be insurable at standard automobile rates and maintain insurability throughout employment.

• Certification in Infant/Pediatric CPR and First Aid.

• Federal Bureau of Investigation (FBI) fingerprint clearance.

• Department of Justice (DOJ) fingerprint clearance.

• Negative tuberculosis (TB) test result.

• Successful completion of a (UA) urine analysis drug screening test.

LICENSES:

• Must possess and maintain a valid California Identification Card during the course of employment

PHYSICAL DEMANDS:

The following physical characteristics are representative of those that must be met by an employee to successfully and safely perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in the work environment.

• Mobility sufficient to move about, stand, and/or sit for extended periods, and access all locations in the work environment

• Manual skill to appropriately control and manipulate objects, tools, materials, and equipment used on the job, including a telephone and a computer

• Flexibility and strength to reach with hands and arms, bend and stoop

• Facility to hear and understand speech at normal room levels, and to hear and understand speech, both in the office and on telephone communications

• Facility to speak in audible tones those others may understand clearly in normal conversations, both in the office and on telephone communications

• Facility to see, read and distinguish colors, with or without vision aids; computer screens equipment used in the work environment, instructional materials, training materials, written directions, rules, policies, calendars, agenda, manuals and other printed matter

• Physical strength and agility to push, pull, squat, twist, turn, and lift and carry bulky objects of up to 25 pounds

• Mental acuity to perform the essential functions of this position in a safe, accurate, neat, and timely fashion

Job Type: Part-time

Pay: $19.00 - $23.37 per hour

Benefits:

• 401(k)
• Flexible schedule
• Life insurance
• Retirement plan

Schedule:

• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday

People with a criminal record are encouraged to apply

Ability to Commute:

• Riverside, CA 92504 (Required)

Ability to Relocate:

• Riverside, CA 92504: Relocate before starting work (Required)

Work Location: In person

Salary : $19 - $23