AR Credit/Collections Specialist

At Masters Gallery Foods, enhancing the lives of those we influence, whether our employees, our partners or individuals in our communities, is something we strive to do every day. After all, we believe a positive impact is something to be proud of, and is the foundation for everything we do. If you're looking for an opportunity to be empowered to be the best you can be at work or at home, you've come to the right place. We offer a cooperative culture that is rich in ongoing career development and rooted in collaboration.

Masters Gallery Foods is proudly based in Wisconsin, and delivers the highest quality cheese products to our partners and customers. You will be supported and encouraged to make a difference, and your dedication and passion is acknowledged and appreciated. If you want to make a change and start where you can grow, you can at Masters Gallery Foods. Join us!

AR Credit/Collections Specialist

Plymouth, Wisconsin (On-site)

You'll be responsible for maintaining accounts receivable including daily invoicing, resolving collection issues through written and oral communication with customers and sales, gathering and maintaining customer credit information and limits, and providing weekly or monthly reporting related to customer credit. 

• Follow up with Sales for invoices that are past due, distribute weekly Accounts Receivable reports, and make weekly collection contacts for late payments with daily follow-up and collection note updates.
• Set up information in IBMI and DocStar systems once new customers receive approval and credit limit from the Chief Financial Officer.
• Monitor current credit limits and gather information for potential credit limit increases.
• Invoice customers daily for product shipped: gather required paperwork from DocStar and IBMI systems; review invoice edits for accuracy; get sales approval for all bulk shipments; investigate billing and pricing issues with Customer Service; email/fax/mail or enter invoice information on customer's portal; and maintain backup paperwork.
• Work with Accounts Receivable Cash Application Specialist regarding progress on deducts, debits, and credits.
• Maintain daily Accounts Receivable Balance reconciliation to ensure the accuracy of the daily Accounts Receivable Aging balance and daily cash receipts entry. Work with Financial Accounting Manager to find errors or issues.
• Respond to all vendor requests for credit for companies listing Masters Gallery Foods as a credit reference.
• Process quarterly customer payment history reports.
• Calculate and issue debit and credit memos for Fish Bait sales, packaging adjustments, and any other debits or credits required.
• Provide necessary audit and tax information as needed.
• Perform special analyses and other projects as directed by the Financial Accounting Manager, Director of Corporate Finance, or Chief Financial Officer.
• Provide backup support to process new customer credit applications.
• Provide backup support for entering debits/credits for returns, deductions, and pricing issues.

What You Can Offer

• Associate Degree in Accounting or a related area, or equivalent experience preferred.
• Two years of billing, collections, or related office experience is preferred.
• Requires a high level of confidentiality.
• Must have good mathematical and analytical skills, problem-solving ability, and accuracy.
• Good typing skills and proficient use of a calculator.
• Proficient use of Excel spreadsheets, knowledge of the IBMI computer system, the personal computer, and other Microsoft Office Products.
• Ability to prioritize tasks and work independently and efficiently to meet deadlines.
• Good written and oral communication skills.

What Masters Gallery Foods Can Offer You

We're a company built on many values, among them are passion, integrity, and people, which means if you join Masters Gallery, you'll join a team brought together by enthusiasm, trust, and dedication. Beyond our commitment to offering exceptional products and customer service, Masters Gallery is committed to career development, inclusion, flexibility, and fun at work.

To uphold those values, Masters Gallery Foods provides:

• A generous benefits package (health, dental, vision, disability, life insurance, critical illness, accident coverage, 401(k) with company match, and more)
• Vacation Time Off (service-based paid time off and 10 paid holidays)
• Center for Health and Wellness - Free to employees and their dependents.
• Incentives and incentive programs (such as tuition reimbursement, student loan forgiveness, subsidized fitness programs, cell phone discount programs, employee assistance program, AAA, and more)
• Opportunities to give back to the community (drives, activities, matched donations, and more)
• Green sustainability initiatives.
• Continuous improvement initiatives - technology driven.
• Training and development programs
• Cheese Store, free popcorn, hot beverages, and filtered Culligan water
• Listen to Sirius XM Radio while you work!
• Continuous communication with Employees - Company App
• Opportunities to give feedback and suggestions in a judgement-free zone
• Numerous fun activities throughout the year (potlucks, company picnics, holiday party and more) 

Masters Gallery is an Affirmative Action and Equal Opportunity Employer. We encourage all qualified applicants to apply regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.