What are the responsibilities and job description for the Automotive Service Manager position at MGM Auto Repair & Body Shop?
Job Overview
We are an independent auto repair facility seeking a skilled and experienced Automotive Service Manager to lead our service team and manage daily operations. The ideal candidate is highly motivated and efficient, has sound mechanical knowledge of vehicles and repairs, as well as excellent communication and leadership skills. This is an opportunity for a motivated professional to take over the responsibilities of the current owner, manage a great team, improve operations, and lead the ongoing success of our service department.
Responsibilities
- Manage daily operations, ensuring all tasks are completed efficiently and effectively, vehicle are completed promptly, and customers expectations are always met and exceeded
- Be involved in the entire service process, including inspections/diagnoses, estimations, and repairs
- Utilize automotive diagnostic tools and equipment to diagnose and repair complex issues
- Ensure accurate and detailed estimates for customers
- Display excellent judgement in providing service advice to customers, prioritizing urgent services, and creating plans for future repairs
- Upsell and cross-sell necessary services to increase revenue and improve customer satisfaction
- Ensure all team members are properly trained and equipped to handle various tasks
- Monitor and manage inventory levels, ensuring that all necessary parts and supplies are on hand
- Handle payment transactions and invoicing
- Maintain a clean and organized work environment, adhering to safety standards and regulations
- Ensure compliance with all shop policies, procedures, and regulatory requirements
Requirements
- Proven experience in an automotive service management role
- Strong knowledge of automotive service and repair
- Excellent communication and leadership skills
- Familiarity with automotive sales and the ability to align sales and service efforts
- Proficiency in automotive diagnostics and estimation software
- Ability to work effectively in a fast-paced environment and meet deadlines
- Strong organizational and problem-solving skills
- A passion for customer satisfaction and a commitment to providing excellent customer service
We offer a competitive salary, with an opportunity to grow alongside the company for motivated individuals. If you have a passion for the automotive industry and are excited to experience the challenge of running your own shop, we encourage you to apply. The right individual who can demonstrate they are capable, reliable, personable, and have unwavering integrity will excel in this opportunity.
Job Type: Full-time
Pay: $75,000.00 - $125,000.00 per year
Benefits:
- Employee discount
- Paid time off
Shift:
- 10 hour shift
Work Days:
- Monday to Friday
License/Certification:
- Driver's License (Required)
Ability to Commute:
- Torrance, CA 90503 (Required)
Ability to Relocate:
- Torrance, CA 90503: Relocate before starting work (Required)
Work Location: In person
Salary : $75,000 - $125,000
