What are the responsibilities and job description for the VIP Lounge Representative - Luxor position at MGM Resorts International?
The SHOW Comes Alive At MGM Resorts International
Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
The Job
As a VIP Lounge Representative, you are an essential part of guest experience. Your approachable, and personable demeanor, coupled with your dedication to provide delightful check-in experiences for guests will set the stage for the memories that they can carry with them well past their stay with us. By delivering top-notch guest experiences, you play a crucial role in elevating the overall guest experience.
THE STARTING RATE: $22
THE SCHEDULE: On Call
Hours of Operation
Sun - Wed 9:00 am - 5:00 pm
Thurs - Sat 9:00 am - 6:00 pm
The Day-to-day
https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=11981
Are you ready to JOIN THE SHOW? Apply today!
Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
The Job
As a VIP Lounge Representative, you are an essential part of guest experience. Your approachable, and personable demeanor, coupled with your dedication to provide delightful check-in experiences for guests will set the stage for the memories that they can carry with them well past their stay with us. By delivering top-notch guest experiences, you play a crucial role in elevating the overall guest experience.
THE STARTING RATE: $22
THE SCHEDULE: On Call
Hours of Operation
Sun - Wed 9:00 am - 5:00 pm
Thurs - Sat 9:00 am - 6:00 pm
The Day-to-day
- Open the VIP lounge, ensuring Opera reports are generated daily, and VIP rooms are accurately assigned
- Answer guest inquiries, manage reservations, and confirm special requests or amenities are fulfilled
- Facilitate a smooth and seamless VIP check-in and check-out process, ensuring a positive guest experience
- Resolve guest bills with casino hosts for any additional food, beverages or show tickets
- Accurately process charges, credits, and payments while managing cash and credit transactions in accordance with property cash handling policies.
- Close the VIP lounge by confirming room assignments, sending amenities, delivering keys to the front desk, running arrival reports, forwarding phones, and securing the lounge.
- Must be 21 years of age or older
- Has a high school diploma, GED or equivalent educational experience
- Has a strong administrative background and is highly skilled at adapting to various software systems
- Wellness incentive programs to help you stay healthy physically and mentally
- Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
- Free meals in our employee dining room
- Free parking on and off-shift
- Health & Income Protection benefits (for eligible employees)
- Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community
https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=11981
Are you ready to JOIN THE SHOW? Apply today!
Salary : $22
