What are the responsibilities and job description for the Front Desk Coordinator position at MHC Equity Lifestyle Properties?
About the Role
We are seeking an experienced Front Desk Clerk to join our team at MHC Equity Lifestyle Properties. As a Front Desk Clerk, you will be responsible for providing exceptional customer service to our guests and residents.
Key Responsibilities
- Deliver Excellent Guest Experiences: Our Front Desk Clerks strive to create memorable experiences for our guests and residents.
- Manage Financial Transactions: Process payments and deposits accurately and efficiently.
- Coordinate Maintenance Requests: Run reports and submit maintenance request forms to ensure seamless operations.
- Communicate Effectively: Collaborate with your Property Manager to address inquiries and resolve issues.
- Problem-Solve: Prioritize customer satisfaction by addressing conflicts and solving problems promptly.
Qualifications
- Education: A high school diploma or equivalent experience is required.
- Experience: 1 years of experience in customer service with exceptional customer service skills.
- Skills: Strong organizational skills, computer literacy, and the ability to learn new systems are necessary.
