Demo

Automotive Service Manager

Mi Midas
Orion, MI Full Time
POSTED ON 3/27/2025
AVAILABLE BEFORE 5/10/2025

Job Summary
We are seeking a dedicated and experienced Automotive Service Manager to lead our service department and ensure the highest level of customer satisfaction. The ideal candidate will possess a strong background in automotive service management, with expertise in vehicle maintenance and diagnostics. This role requires excellent leadership skills, the ability to manage a team effectively, and a commitment to delivering quality service.

Duties

  • Oversee daily operations of the service department, ensuring efficient workflow and high-quality service delivery.
  • Manage and mentor a team of automotive technicians, providing guidance on best practices in vehicle maintenance and repair.
  • Conduct regular inspections of work performed by technicians to ensure compliance with safety standards and quality expectations.
  • Handle customer inquiries and complaints professionally, ensuring that all issues are resolved promptly.
  • Maintain accurate records of repairs, services performed, and parts used, including cash handling procedures.
  • Collaborate with sales teams to promote service offerings and drive revenue growth through effective marketing strategies.
  • Stay updated on industry trends, new technologies, and advancements in automotive diagnostics to enhance service capabilities.
  • Ensure compliance with dealership policies and procedures while maintaining a safe working environment.

Experience

  • Proven experience in automotive service management or a similar role within a dealership environment.
  • Strong knowledge of diesel engine repair, air brake systems, shocks struts, and general automotive diagnostics.
  • Experience in cash handling and managing financial transactions within an automotive service setting.
  • Excellent communication skills with the ability to build rapport with customers and team members alike.
  • A commitment to ongoing professional development in the automotive field is highly desirable.

Job Type: Full-time

Pay: $65,000.00 - $150,000.00 per year

Benefits:

  • 401(k)
  • Dental insurance
  • Employee discount
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Shift:

  • 8 hour shift

Work Days:

  • Weekends as needed

Ability to Commute:

  • Lake Orion, MI 48362 (Required)

Ability to Relocate:

  • Lake Orion, MI 48362: Relocate before starting work (Required)

Work Location: In person

Salary : $65,000 - $150,000

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