What are the responsibilities and job description for the CRM Support Specialist position at Michael Page?
Seeking a CRM Support Specialist to provide top-tier customer relationship management support in the financial services industry. The ideal candidate will possess strong technical skills and be adept at troubleshooting and resolving CRM-related issues.
Client Details
The company is a globally recognized organization in the financial services industry. As a significant player in the market, they are known for delivering industry-leading solutions to a vast and diversified client base.
Description
- Providing comprehensive support to CRM users across the organization
- Resolving CRM-related issues promptly and efficiently
- Collaborating with technology department to implement CRM updates and enhancements
- Conducting CRM training sessions for employees
- Maintaining documentation on CRM processes and troubleshooting guides
- Monitoring CRM system performance and reporting any issues
- Contributing to the continual improvement of CRM support processes
- Providing feedback on CRM system to technology department for future upgrades
MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.
Profile
A successful 'CRM Support Specialist' should have:
- Technical expertise in CRM systems
- Strong problem-solving skills
- Excellent interpersonal and communication skills
- Experience in a customer service or support role
- A deep understanding of financial services industry
Job Offer
- Competitive salary range with an estimated $35 per hour
- Opportunity to work with a globally recognized organization in the financial services industry
- Dynamic and supportive work environment
- Opportunity to enhance technical skills and industry knowledge
We welcome all eligible candidates to seize this exciting opportunity to contribute to a global leader in the financial services industry. Apply now to join our team in New York.
MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.
Salary : $30 - $35
