What are the responsibilities and job description for the Customer Account Manager- Addison, IL position at Michael Page?
Room for growthOpportunity to work for a large and stable companyAbout Our ClientMy client has been in business for over 65 years providing mechanical systems in the aerospace field. They have numerous sister companies and endless opportunities for growth. They are currently looking for someone with Contract and Client relationship experience to be the lead point of contact to ensure their customers have a positive experience.Job DescriptionSupport the customer's account and relationshipCollaborates with the Sales Manager and departments in meeting contractual commitments, production schedules and in resolving problemsReview and confirm customer contractual and PO requirementsWork with and provide guidance to the CA and SE assigned to the customerMonitor, contest, and improve customer account scorecard dataAssist the Sales Manager on preparing bookings forecast and planAs a member of the Customer Support Team (CST) works as part of a team to address all product line issues including production, engineering, delivery, sales, and qualityPrepare quotes and pricing for submittal to the Sales ManagerLead customer OOR discussions to ensure accurate and timely information is provided to the customerSupport / lead customer visits both onsite and externally as requestedEmployee's primary duties require him / her to use discretion and independent judgment.MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants. The Successful ApplicantDegree preferredExperience with contractsExperience with Customer success and managementTask orientedAbility to work in the office Monday-FridayExperience with government contracts is a plusAbility to grow a customer relationshipWhat's on OfferStable company with room for growthReport directly to the Sales Manager10% travelFast paced and rewarding industryExposure to high level customersCompetitive base salary and full benefitsHiring immediatelyContactKatie ThompsonQuote job refJN-022025-6666839
