What are the responsibilities and job description for the CSR Admin - Funding position at Mid-Atlantic Finance Company?
Now Hiring! CSR / Administrative Assistant
$500 Signing Bonus
MidAtlantic Finance
Clearwater, FL (Ulmerton Rd)
We are looking for energetic and self-motivated individuals to join our team onsite at our Clearwater, FL location. The ideal candidate will have strong customer service and administrative and is proficient in utilizing Microsoft Office to enter data in a fast paced environment. Work Monday through Friday, day shifts. No Weekends! Bilingual (English/Spanish) is desired but not required.
What You'll Get:
- Weekly Pay, Fridays
- Medical, Dental, and Vision Insurance
- 401(k) with Company Match
- Accrue PTO from date of hire
- Advancement Opportunities
- Employee Referral Bonus
- No Weekends!
What You'll Do:
- Introduces self and company to each customer.
- Sets up interview sheets on all potential accounts. Responsible for completing these interviews within deadlines.
- Contacts dealers and buyers to collect needed documents and other missing information.
- Notes all information on interview sheet accurately.
- Determines if account fits with dealer agreement.
- Takes inbound phone calls and responds to customer and lien holder requests throughout the day.
- Creates customer files.
- Maintains log of files processed.
- Compares checklist of documents needed with documents in file to ensure validation documentation is provided.
- Responsible for identifying fraud.
- Tracks files to ensure they are processed within 24 hours.
- Files all necessary paperwork daily.
- Other additional duties may be assigned, based on company’s needs.
What You'll Need:
- This position requires strong attention to detail, the ability to multi-task as well as prioritize time sensitive projects.
- Ability to navigate in Microsoft Office - Excel, Word, and Outlook.
- The ideal candidate must possess strong time management skills, be detail-oriented, and be able to multi-task in challenging situations.
- Excellent customer service skills with the ability to provide clear oral and written communications is essential.
If this sounds like you, please reply below and include your resume. We want to hear from you!
Mid-Atlantic Finance conducts pre-employment background, drug screen, and prior employment verification once an offer of employment is extended.
Who We Are:
Founded in 1989, Mid-Atlantic Finance has spent over 30 years becoming the premier non-prime auto finance source in the automotive industry. Contributing to our continued success is the focus on technology, and our nearly 250 team members who provide world class service to our clients, customers and partners nationwide.
