What are the responsibilities and job description for the Mobile Navigator position at Mid Rogue Foundation?
Mobile Navigators meet people where they are to address their unique needs. This is a dynamic position that requires an ability to pivot quickly from one type of service need to another while providing compassionate and personalized referrals and empathetic responses to individuals in crisis. This position offers the unique opportunity to make a positive impact on the lives of countless individuals and communities.
Do Not Apply using the really portal
To APPLY for the position follow the instructions on the full job description found at www.midroguefoundation.org
ESSENTIAL DUTIES AND RESPONSIBILITIES:
· Perform duties with little supervision
· Travel to different locations in the community and assist individuals seeking services and completing paperwork requirements
· Respond to phone and in-person questions and concerns from the community and those seeking services
· Help individuals determine immediate needs and identify short- and long-term goals
· Verify clients’ private insurance coverage and program eligibility and work closely with insurance providers to determine the type of services covered
· Explains available services to clients seeking care
· Schedules client appointments and conduct client follow-up
· Become a certified OHP assister and perform those associated duties
· Develop knowledge of agency’s department and services; directs clients and callers to the appropriate resource
· Recognizes clients in crisis and directs individuals appropriately
· De-escalate intense situations
· Data entry in web portals and tracking on spreadsheets
· Conduct client follow-up
· Attend community events and represent Mid Rogue Foundation and its services
· Attend partner agency meetings and present information about Mid Rogue Foundation services in public forums
· Oversee operations and respond to operational concerns at housing projects, perform minor maintenance and appropriately request or scheduling large item maintenance and repairs
· Complete and maintain reimbursement request forms and other pertinent financial documents
· Participate in orientation and training of new employees as requested
· Other duties as assigned
This is not an extensive list of all duties or responsibilities
To see the complete job description go to www.midroguefoundation.org and look for the position under the Careers page.
Job Type: Full-time
Pay: $22.00 - $26.00 per hour
Benefits:
- Paid time off
Schedule:
- Monday to Friday
- Weekends as needed
People with a criminal record are encouraged to apply
Work Location: In person
Salary : $22 - $26