What are the responsibilities and job description for the Member Support Specialist- (MTE Mt. Juliet) position at Middle Tennessee Electric?
MTE has a culture focused on exemplifying a group of ideal team players; individuals who are humble, hungry, and people smart. At MTE, we believe teammates who put the needs of others before oneself, seek innovative solutions to problems and challenges, and understand how our words and actions impact our teammates and our members, help MTE achieve our purpose of serving together to make life better for our members.
Above all skills, aptitudes, and job experiences, being an ideal team player is the most vital attribute someone must bring to our organization.
If you are an ideal team player and meet the qualifications outlined in the job description, we welcome your application!
Job Summary:
- To provide clerical services as required that will, through maximum confidence and quality of job performance, contribute to the efforts in obtaining MTE's objectives and to promote a smooth and coordinated flow of material within the office and with other offices.
- Entry level position.
- Reclassification to entry level II requires satisfactory job performance of level I and, successful completion of all required training. Must demonstrate the ability to independently manage all the complexities of any type of project related to the position.
- Reclassification to entry level III requires satisfactory job performance of level I & II and, successful completion of all required training. Must demonstrate the ability to independently manage all the complexities of any type of project related to the position.
Job Requirements:
- High school diploma or equivalent.
- Encompass the three virtues of the Ideal Team Player. (Humble, Hungry, & People Smart).
- Ability to multi-task, prioritize, and manage time effectively.
- Excellent communication and presentation skills.
- Willingness to participate in on-the-job training.
- Ability to deal with angry or frustrated members, or members who may not fully understand their situation.
- Proficiency using Microsoft Suite.
- Ability to be flexible with work schedule. Hours are Monday - Friday and can range anywhere from 7am to 7pm but not limited to these hours or days.
- Willingness to work at other MTE locations when needed.
Benefits Package:
- 401(k) and ROTH 401(k)
- Accrued paid time off for vacation and sick leave
- Twelve paid holidays each year
- Employee pension program
- Medical, dental and vision insurance
- Mental health/well-being programs
- Discounts from companies like United Communications, Verizon and Nissan
- Financial and retirement planning services
- Tuition reimbursement
Classification: Non-Exempt
MTE is a drug-free workplace and requires pre-employment drug test screening. In addition, pre-employment background checks include social security number validity and trace, motor vehicle records and criminal history.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability or veteran status.
MTE is a drug-free workplace and requires pre-employment drug test screening. In addition, pre-employment background checks include social security number validity and trace, motor vehicle records and criminal history.
