What are the responsibilities and job description for the Response Center Specialist (Temporary) position at Midlands Technical College?
Job Responsibilities
Midlands Technical College is a public, multi-campus, two-year public college serving the primary region of Richland, Lexington and Fairfield counties of South Carolina that offers a variety of associate degrees, diplomas, and certificates. MTC creates innovative learning environments, promotes individual and business success, drives economic vitality, and enhances quality of life. Join our Team!
- Provides excellent service to customers while answering incoming calls and email inquiries regarding missing information and eligibility related to federal, state and institutional aid. Provides customer support through effective communication to inquiries with minimal conflicting data.
- Maintains current knowledge of student aid eligibility requirements in accordance with federal, state, and institutional guidelines. Must be able to maintain confidentiality of sensitive data.
Midlands Technical College is dedicated to providing excellent service to its students, employees, and the community. This position is located on the Airport Campus in the Student Financial Services department.
Minimum and Additional Requirements
High school diploma with one year of relevant customer service experience. Must be able to work in a fast-paced environment.
Preferred Qualifications
Previous work experience in a higher education environment.
Salary : $15 - $17
