Fleet Operations Manager

Midwest Refrigerated Services is a full-service 3PL company providing refrigerated logistics services for the food industry. Based in Milwaukee, WI, we operate the largest fresh 48 state LTL consolidation pool with more than 100 trucks, and offer multiple sites with cooler, and air-conditioned storage, distribution, and cross-docking services. We operate refrigerated and non-refrigerated warehouses for storage needs but also Value-Added Services such as specialty packing, kitting, and fulfillment needs. We work with some of the household names that your family puts on the dinner table every night. It’s an important job, one that makes a difference in your community. This is the first step in launching your career with a family-run company that cares about you, your family, and your success. We encourage our employees to learn and grow with us, while enjoying the friendly culture and great benefits that come with the MRS experience.

Midwest Refrigerated Services Fleet Operations Manager is responsible for leading business objectives throughout Midwest Refrigerated Transport's (MRT) operations. This involves focusing on key performance indicators relating to on-time delivery, on-time reporting, and equipment. The Fleet Operations Manager is responsible for mentoring and communicating with all levels of the operation. The Fleet Operations Manager should create and foster a collaborative work environment with customers and suppliers in support of the daily operations.

At Midwest Refrigerated Services, we are driven by our Midwest Values of:

• Modesty
• Integrity
• Dependability
• Work Ethic
• Efficiency
• Safety
• Trust

It is the expectation that all employees exemplify these values.

General Accountabilities include:

• Enforces and demonstrates safe practice and procedures, ongoing daily monitoring of safety and quality
• Works closely with the driver managers in Transportation and Maintenance to ensure the effective assigning, scheduling and dispatching of personnel and vehicles
• P&L accountability for MRT Fleet
• Maximize fleet margins through creative planning and customer negotiations
• Leads continuous improvement efforts
• Provide leadership for department while supporting company policy and business direction
• Development of department business plan strategies to align with corporate short-and long-term goals
• Coordinate activities between divisions, customers, and support groups to meet plans
• Enhance KPI’s (Key Performance Indicators) and metrics to monitor business to assure targets are achieved
• Negotiations of yearly cost with customers while developing existing and new business opportunities and objectives
• Conduct customer visits and meetings
• Performs functions as well as lead and mentor operations staff and drivers for transportation planning/implementation of processes throughout all MRT operations
• Work to meet customers’ expectations and fulfill their needs by maintaining communication and good rapport
• Maintains confidentiality of sensitive information and sustains trust with peers and customers
• Must be available for weekend and after-hours fleet support and coverage

Skills Required:

• Demonstrate positive labor relations skills with the ability to develop effective relationships
• Strong computer skills including but not limited to all Microsoft Office programs and transportation/fleet management systems (Orbcomm & Samsara)
• Excellent communication, presentation, planning, and organization skills
• Excellent customer service skills, including dealing with difficult situations
• Creative analytical skills - Strong knowledge of problem solving and root cause analysis for total supply chain
• Leverage technology and know-how to create efficiencies and streamline focus on quality, service, and safety
• Exceptional negotiation skills

Prerequisites:

• Bachelor’s degree or equivalent work experience in related field
• Minimum of 5 to 7 years transportation management coupled with solid business acumen related to logistics and FMCA/DOT/HOS requirements
• Experience supervising independent contractor drivers (minimum of 2 years)
• Experience using an automated TMS system (preferred)
• Experience using Microsoft Office applications

Benefits and Perks:

MRS benefit offerings include medical, dental, vision, Flex Spending Account, Dependent Care Flex Spending Account available the 1st of the month following 30 days of hire. Additional benefits available 1st of the month following 60 days of hire include Critical Illness, Identity Theft, Accident, Hospital Indemnity, company paid life insurance, company paid short-term disability, company paid long term disability and 401K plan with company match. Our employees also enjoy Paid Time Off (PTO), Holiday Pay (with 2 Floating Holidays), Referral Bonuses, and access to the EAP program. Our benefits provide employees the flexibility to choose the type of coverage that meets their needs.

We encourage Veterans to apply. Each applicant will be required to pass all pre-employment testing. We thank all applicants in advance for their interest; however, only those applicants who are being considered for an interview, or are currently employed by MRS, will be contacted.

Midwest Refrigerated Services, Inc. is an Equal Opportunity Employer and a drug-free workplace.