What are the responsibilities and job description for the Service Advisor position at Mike Erdman Toyota?
Mike Erdman Toyota, a reputable automotive dealership with over 33 years of experience, is seeking an experienced Service Advisor to join our dynamic team. As a Service Advisor, you will play a crucial role in ensuring exceptional customer service while maximizing revenue through effective service consultation.
Responsibilities:
- Greet and assist customers promptly and courteously
- Assess customer needs and provide appropriate recommendations for vehicle service and repairs
- Coordinate service appointments and ensure timely completion of repairs
- Communicate service recommendations, estimates, and updates to customers
- Address and resolve customer inquiries and concerns regarding vehicle service
- Collaborate with service technicians to ensure efficient workflow and customer satisfaction
- Maintain accurate service records and effectively utilize dealership management systems
Qualifications:
- Minimum 1 year of experience as a Service Advisor in an automotive dealership setting
- Strong communication and customer service skills
- Knowledge of automotive service and repairs
- Proficient in using dealership management systems
- Ability to work in a fast-paced environment and manage multiple tasks
Benefits:
- Competitive compensation starting at $55,000 annually
- Experienced Service Advisors have the potential to earn up to $120,000 based on performance and productivity
- Medical, Dental, and Vision insurance coverage
- 401k retirement savings plan
- Paid Time Off (PTO)
- $350 monthly car allowance
- Access to state-of-the-art facility with on-site gym and restaurant for both customers and employees
Join our team at Mike Erdman Toyota and be a part of an organization committed to excellence, growth, and a positive working environment. Apply today and take your career to the next level in the automotive industry!
To apply, please send your resume and cover letter to gkuret@mikeerdmantoyota.com.
E.O.E./D.F.W.P.
Job Type: Full-time
Pay: $55,000.00 - $120,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Day range:
- Monday to Friday
- Weekends as needed
Shift:
- Day shift
Ability to commute/relocate:
- Cocoa, FL 32926: Reliably commute or planning to relocate before starting work (Required)
License/Certification:
- Driver's License (Required)
Work Location: In person
Salary : $55,000 - $120,000