What are the responsibilities and job description for the Mike & Patty's Assistant Restaurant Manager position at Mike & Patty's?
Are you a seasoned leader with a passion for hospitality ? We're seeking a dynamic Assistant Restaurant Manager to oversee a Mike & Patty's Restaurant.
ABOUT US
We're an award winning and beloved local brand dedicated to crafting exceptional breakfast experiences with premium sandwiches and exceptional coffee. We have our very own bakery that uses local grain to make the best English muffins, sourdough bread and pastries to supply our growing restaurant group. Our mission is to provide millions of smiles with every guest through genuine connections and exceptional food and guest service.
THE ROLE
As Assistant Restaurant Manager, you will be supporting the Manager for overseeing daily operations of Mike & Patty’s. This role demands a hands-on approach, working closely with teams to ensure seamless execution of our hospitality-driven service model. To lead by example with our values that encompass being Positive, Proactive, Proactive and Passionate.
KEY RESPONSIBILITIES
- Leadership & Culture: Exude, demonstrate and perpetuate a company culture in line with the core values including the management of employees working in a clean, safe, compliant and fun environment.
- Guest Experience: Implement exceptional guest service by being the lead example of someone that makes all guests feel special. Going above and beyond with connecting with the local community and fostering genuine relationships with our guests, vendors, and community.
- Operations Management: Ensure food safety, inventory management and quality control for Mike & Patty's Restaurant. Following the weekly Leadership Checklist that ensures we are being proactive and compliant.
- Financial Management: To work closely with your manager to understand and manage your stores budgets. Trained on how to analyze performance metrics, and optimize labor costs to ensure profitability.
- Training & Development: Coach and mentor team members on brand standards, food safety, and guest service SOP’s which are all provided in our internal training program.
- Compliance & Certifications: Ensure compliance with all local regulations and maintain necessary certifications, such as ServSafe.
REQUIREMENTS
- 1 year of management experience in a fast-paced restaurant environment.
- A passion for hospitality & providing great service
- Proven achievement of key performance indicators in prior management positions
- Strong leadership skills with a proven track record of developing talent.
- Financial acumen to manage budgets and analyze performance metrics.
- Organized and detail-oriented
- Strong interpersonal and communication skills
- A team player who enjoys working on a team to achieve great performance
- Ability to work in a high demand, fast paced environment
- Ability to stand for extended periods and lift up to 40lbs
- ServSafe certification.
- Works a schedule that is on the needs of the business, a minimum of 5 days
- Ability to recognize problems and problem solve
- Proficient at using and managing technology software (i.e POS, Email, Calendar Events)
WHY JOIN US ?
- Competitive salary with bonus potential.
- Career growth opportunities in a rapidly expanding company.
- Paid vacation and holidays.
- Complimentary meals.
- Collaborative and fun work environment.
- Company Wide Engagement Events
If you're ready to lead a team that's passionate about great food, exceptional service, and creating memorable experiences across two unique brands, we want to hear from you! Join the Mike & Patty's and HotBox Pizza family today.
Neighborhood awarded Boston's Best Breakfast 2022 by Boston Magazine. Featured by NECN’S TV Diner, WCBV’s The Chronicle, Yahoo!, Phantom Gourmet. Thrillist Shortlist “Best Breakfast Sandwiches in the USA”.
