What are the responsibilities and job description for the Transportation Specialist - Reposession/Recovery position at Millennium Capital and Recovery Corporation?
Job description
SUMMARY:
Provide service to accounts within Transportation. Oversees all collateral stored and transportation of vehicle.
ESSENTIAL RESPONSIBILITIES:
- Meet established performance goals and deadlines in ways that comply with company & client service level agreements.
- Maintain accurate records within established systems and processes for each account.
- Communicate with our clients and agent network regarding specific account information, account assignments and actions in order to effectively execute the repossession process.
- Perform necessary follow-up functions to meet client requirements.
- Process documentation and prepare reports as necessary to support account and client requirements.
- Resolve account issues as needed and communicate issues and concerns regarding account activity to supervisor and management.
- Adheres to company policies and procedures.
- Perform other related duties as required.
- Perform special projects as requested.
- Assume additional duties as needed.
COMPETENCIES:
- Excellent verbal and written communication
- Strong customer service skills including active listening
- Solid Organizational skills, a sense of urgency and strong attention to detail
- Computer skills (Word, Excel, Outlook) required
- Able to meet requirements with minimal oversight and direction
- Successful Business Acumen
- Expert Consultation
- Critical Evaluation
- Possess Global & Cultural Awareness
- Relationship Management
- Ethical Practice
Required Education and Experience: Roles at this level typically do not require a university/college degree but do require a high school diploma or GED and a minimum of 3 or more years of related experience.
Work Environment:
This position is a remote position but will work out of the office from time to time after successful completion of in-office training.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. While performing the duties of this position, the employee is occasionally required to sit and stand for extended periods; walk; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; talk or hear. The employee must occasionally lift or move office products and supplies, up to 20 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Other Duties:
Please note this position description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice.
Job Type: Full-time
Salary: $17.00 - $21.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid parental leave
- Paid time off
- Vision insurance
Work Location: Hybrid remote in Akron, OH 44311
Job Type: Full-time
Pay: $17.00 - $21.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Logistics: 1 year (Preferred)
- Vehicle Auction: 1 year (Preferred)
- Microsoft Office: 1 year (Required)
- Microsoft Excel: 1 year (Required)
- Vehicle Repossession Related: 1 year (Preferred)
Ability to Commute:
- Akron, OH 44311 (Required)
Work Location: Hybrid remote in Akron, OH 44311
Salary : $17 - $21