What are the responsibilities and job description for the Receptionist position at Miller Eye Center Ltd?
Description
General Statement
This position performs a variety of receptionist, clerical and patient related duties in a medical practice. Provides support to patients by coordinating contact with clinical staff and physician(s) including messages, appointment scheduling, payment collection, patient charts and greeting of the patients.
Duties and Responsibilities
- Organizes and maintains a filing system for patient charts.
- Copies medical records following established procedures for medical record copies.
- Answers telephone before the third ring and either responds to inquiry, directs caller to appropriate personnel, or initiates a triage messages for response by medical personnel.
- Schedules appointments and enters appointment date and time into computerized scheduler.
- Monthly recalls in accordance with established guidelines.
- Greets and directs patients, salespeople, and visitors in a prompt, courteous and helpful manner.
- Registers patients by verifying that patient’s record is up-to-date and accurate. Makes appropriate changes in computer system. Assists patients as needed.
- Evaluates insurance requirements, insurance coverage, payment agreements, referrals and basic chart information. Follow-up as appropriate.
- Collects payment from patients and reconciles daily cash reports.
- Processes all no-shows and cancellations per established guidelines and policies.
- General supervision of the patient waiting room.
- Sell products to patients per doctor's orders.
- Rotate positions in accordance to the needs of the front office and in accordance to the established rotating schedule.
- Attend required meetings.
- Performs other duties as assigned.
Requirements
Requirements:
Three to six months related experience and/or training
Will train the right candidate
Salary : $15 - $18
