Office Manager

Job Summary

The Office Manager ensures smooth office operations by managing administrative tasks and maintaining an organized, efficient, and compliant work environment. This role involves a combination of administrative oversight, staff coordination, communication, and technical responsibilities to support service delivery and daily operations.

Key Responsibilities

Administrative Management

• Coordinate and oversee office operations, procedures, and resources to maximize organizational efficiency
• Manage leadership schedules, appointments, and meetings
• Maintain office supplies inventory, including equipment, PPE and therapy materials
• Maintain marketing material, including ordering, inventory and packaging
• Assist with systems, like RingCentral and MobiTask, and technology devices (iPads, laptops, iPhones)
  
  

Communication & Relationship Management

• Serve as a liaison between departments, employees, vendors, and external partners
• Establish and maintain professional relationships with consumers, staff, and referral agents
  
  

Property Management

• Oversee facility maintenance, including repairs, landscaping, snow removal, and vendor relationships
  
  

Policy Compliance and Operational Support

• Ensure compliance with legal and safety standards
• Develop, implement, and monitor office policies and procedures
• Provide backup support to medical records roles and other administrative functions
  
  

Qualifications

• Education: High school diploma or equivalent required; Associates degree in office administration or related field preferred. Bachelor’s degree in business administration, Management, or a related field preferred
• Experience: 3-5 years in a managerial or administrative role; experience in healthcare or working with individuals with disabilities is a plus
• Technical Skills:
• Proficiency in Microsoft Office Suite and familiarity with office management software (e.g., QuickBooks, Asana)
  
  

Key Attributes

• Strong organizational and multitasking skills with a proactive mindset
• Exceptional customer service and communication abilities
• High attention to detail, professionalism, and confidentiality
• Ability to adapt quickly and manage urgent, overlapping tasks
  
  

Working Conditions

• Schedule: Full-time with occasional flexibility as required by operational needs
• Physical Requirements:
• Ability to sit for extended periods, lift office supplies up to 20 lbs, and navigate standard office settings
  
  

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