What are the responsibilities and job description for the IT Support Specialist position at MINET?
IT Support Specialist Job Opening
Typical hours: Monday – Friday from 8:00 a.m. and 5:00 p.m. 40-hour work week with rotating on-call shifts.
About MINET:
Join our innovative team at MINET, a leading municipal fiber-to-the-home network provider. At MINET, we are committed to delivering top-quality voice and data services to our vibrant communities. We value our team's contribution to our growth and encourage a collaborative and dynamic work environment.
The Role:
We're looking for an experienced IT Support Specialist to strengthen our Network Operations team. This role requires a blend of expertise in IT systems and a passion for continuous learning. You'll be integral in supporting our advanced network infrastructure and ensuring the highest level of service delivery.
Resumes and cover letters submitted should adequately reflect experience in some or all of the following areas:
Operating Systems - Must possess a fundamental understanding of most of the following :
- Windows Desktop, multiple versions
- Linux environments, GUI and CLI
Networking & Internet - Must possess a fundamental understanding of most of the following :
- Routers, Switches, and networking fundamentals
- Basic understanding of CLI
- TCP/IP
- DHCP
- DNS
- VLAN’s
- Familiarity with OSI model and how it relates to network communication
- Understanding of packet capture & analysis
- Ability to troubleshoot hardware, software, and network issues
Hardware & Software- Should possess a fundamental understanding of most of the following :
- Hardware setup and configuration; desktops, servers, printers, peripherals, etc.
- Ability to perform basic troubleshooting of hardware and software systems
- Google Workspace Admin
- Would prefer candidate to have CompTIA A or equivalent level knowledge
Beyond technical skills but no less important, we are looking for an individual with these attributes :
- A good communicator. Can recognize the audience and vary communication style from very to barely technical, as needed.
- A problem solver. Not afraid to ask questions when needed but recognizes the value and need for independent problem solving.
- A flexible team player.
- Readily accepts shared responsibility for the health and well being of systems critical to the success of our organization.
- Self motivated self starter. Sees agreed upon projects through to completion with little supervision.
- Good at multitasking and prioritization. Able to successfully maintain multiple systems and projects and regularly determine where effort is best placed based upon varying levels of importance.
- Highly organized
- Excels at troubleshooting
- Thinks outside the box. Able to find creative solutions for difficult problems.
- Does not give up easily. “Sticktoitiveness”.
- Professional
MINET offers competitive wages and excellent health and retirement benefits.
If you are a professional, reliable hard worker looking for permanent long term employment with a close knit team of co-workers, submit your resume today! We are scheduling interviews now.
Please be sure to include a short cover letter telling us why you feel you are a great fit for MINET.
MINET is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. MINET makes hiring decisions based solely on qualifications, merit, and business needs at the time.
Job Type: Full-time
Pay: $20.00 - $22.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Compensation package:
- Holiday pay
- Hourly pay
Experience level:
- 1 year
- 2 years
- No experience needed
- Under 1 year
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Application Question(s):
- Do you have experience with Linux at the CLI?
License/Certification:
- Driver's License (Required)
Ability to Commute:
- Monmouth, OR (Required)
Work Location: In person
Salary : $20 - $22