What are the responsibilities and job description for the Business and Operations Manager - State Prog Admin Manager position at Minnesota Careers?

Minnesota Management and Budget (MMB) is a state agency that serves the people of Minnesota by providing the state with leadership and guidance to support efficient and effective government, a world class workforce, and responsible financial management.

Job Details

Working Title : Business and Operations Manager, Management Analysis & Development

Job Class : State Program Administrator, Manager

Agency : Mn Management & Budget

Job ID : 84087
Location : St. Paul
Telework Eligible : Yes
Full / Part Time : Full-Time
Regular / Temporary : Unlimited
Who May Apply : Open to all qualified job seekers
Date Posted : 02 / 14 / 2025
Closing Date : 03 / 06 / 2025
Hiring Agency / Seniority Unit : Mn Management & Budget / Managerial
Division / Unit : Management Analysis & Development
Work Shift / Work Hours : Day Shift
Days of Work : Monday - Friday
Travel Required : No
Salary Range : $40.26 - $58.20 / hourly; $84,062 - $121,521 / annually
Classified Status : Classified
Bargaining Unit / Union : 220 - Manager / Unrep
FLSA Status : Exempt - Executive
Designated in Connect 700 Program for Applicants with Disabilities : Yes

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

Job Summary

Join the State of Minnesota's management consulting practice as our next business and operations manager!

This position directs and manages the business and administrative operations of Management Analysis and Development (MAD), a unique business housed in state government, dedicated to supporting and strengthening public sector organizations. For more information about MAD, visit our website :

The position exists to ensure that MAD's fee-for-service management consulting enterprise functions smoothly, that MAD's clients receive timely and effective service, and that MAD staff have what they need to serve our clients. The business and operations manager ensures MAD's continued financial solvency by balancing the responsible stewardship of client resources, the appropriate valuing of MAD services, and the need for MAD to be financially self-sufficient.

MAD's business and operations manager works as a key member of MAD's management team. By providing critical leadership and execution of MAD business and operations, this position facilitates the provision of high-level, statewide consulting services to all state agencies, positively impacting the quality and effectiveness of services provided to Minnesotans.

Specific roles for this position :

Develops and manages MAD's administrative, financial, and operational support functions, including supervising the business team, preparing or reviewing detailed financial statements and conducting financial analysis, overseeing all expenses and revenues (including personnel, payroll, purchasing, and billing for MAD services), directing and managing information systems and all external contracts, ensuring proper internal controls in MAD's accounting practices, and identifying and implementing business process improvements and innovation.

Develops and manages MAD's external vendor program, including facilitating all master contracts with private partner / subcontractors who provide consulting services to MAD's clients in cooperation with or on behalf of MAD, evaluating and improving the program's business processes, and resolving client or vendor concerns.

Develops and manages MAD's business plan, which is essential to MAD's success, providing the foundation for MAD's hourly rate and establishing MAD's funding requirements.

Serves as a member of MAD's management team and advises the enterprise director and assistant directors on business processes, rate setting, and other critical aspects of MAD's consulting business.

Serves as project manager for MAD business process improvements and innovation.

Represents MAD with agencies that regulate and support MAD's business and advocates on behalf of MAD's interests.

Qualifications

Minimum Qualifications

We value diverse perspectives and encourage all qualified candidates to apply, even if you don't meet 100% of the preferred qualifications. Your unique skills might be just what we need!

Please make sure all of your relevant background and skills are clearly shown in your cover letter, application, or resume.

Minimum Qualifications

At least 5 years of professional or managerial level experience, which includes at least some experience in each of the following areas :

Financial and program management, such as business planning and rate setting, master contract program management, or related activities.

Budget management and accounting practices (preferably within the public sector), including internal controls.

Contracting experience, including executing contracts and auditing program activities; negotiating, preparing, and monitoring contracts; appropriately retaining program records and files.

A bachelor's degree in business administration, finance, accounting, or related field may substitute for one year of experience. A master's degree in a related field may substitute for 18 months of experience.

Additionally, the candidate must demonstrate these skills and abilities :

Advanced customer service, human relations, and communication skills : ability to clearly communicate complex information (written, verbal, interpersonal); responsiveness, discretion, and confidentiality to establish and maintain effective working relationships with all levels of management, staff, and external customers; de-escalation and conflict management skills.

Analytical ability sufficient to analyze data, make projections, and anticipate client and staff requests and needs.

Excellent time management and organizational skills to handle multiple and competing priorities in an efficient and effective manner.

Ability to effectively supervise, engage, and support administrative staff (demonstrated through direct experience as a supervisor or team lead or through leadership development programs or related experience).

Ability to navigate variations of policy, procedures, and processes to appropriately address customer needs.

Detail-oriented with ability to develop documents, spreadsheets, reports, and correspondence and to cross-check complicated documents, invoices, and financial reports.

Working knowledge of state government policies, procedures, processes, laws and rules related to finance, accounting, and contracting.

Preferred Qualifications

We don't anticipate that any candidate will meet all of these preferred qualifications. As noted above, we encourage you to apply if you're interested in this role, even if you don't meet every preferred qualification.

Masters degree or higher in a related field

Experience with State of Minnesota contracting processes

Experience writing business plans and rate setting in the public sector

Experience working in SWIFT

Experience with business process improvement

Experience supervising and developing staff

Experience working in state government or the public sector

Successful completion of academic coursework in government finance, accounting, business administration, public contracting, or similar disciplines.

Familiarity with diversity, equity, access, and inclusion, particularly as these issues relate to state government

Familiarity with management consulting services

Familiarity with fee-for-service consulting and project-based contracts

Familiarity with a billable environment and a time reporting / tracking system

Additional Requirements

In addition to your resume, please include a cover letter explaining your interest in the position and how your skills and experience meet the minimum and preferred qualifications for this position.

Minnesota Management and Budget will conduct reference checks to verify job-related credentials and a criminal background check prior to appointment.

Application Details

How to Apply

Select "Apply for Job" at the top of this page. If you have questions about applying for jobs, contact the Careers Help Desk at 651-259-3637 or email careers@state.mn.us . For additional information about the application process, go to .

Contact

If you have questions about this position, contact Colleen Siegel at colleen.siegel@state.mn.us

To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Colleen Siegel at colleen.siegel@state.mn.us .

Working together to improve the state we love.

What do Minnesota's State employees have in common?

A sense of purpose in their work

Connection with their coworkers and communities

Opportunities for personal and professional growth

Benefits

As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.

Your benefits may include :

Paid vacation and sick leave

12 paid holidays each year

Low-cost medical, dental, vision, and prescription drug plans

Fertility care, including IVF

Diabetes care

Dental and orthodontic care for adults and children

6 weeks paid leave for parents of newborn or newly adopted children

Pension plan that provides income when you retire (after working at least three years)

Employer paid life insurance to provide support for your family in the event of death

Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury

Tax-free expense accounts for health, dental, and dependent care

Resources that provide support and promote physical, emotional, social, and financial well-being

Support to help you reach your career goals :

Training, classes, and professional development

Tuition reimbursement

Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov )

Employee Assistance Program (EAP) for work / life support :

A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance

Common sources of stress can be addressed through the EAP : mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues

Daily Living / Convenience Services : Chore services, home repair, trip planning, child / elder care

Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union / collective bargaining agreement, location, and length of service with the State of Minnesota.

EQUAL OPPORTUNITY EMPLOYERS

Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. State agencies are committed to creating a workforce that reflects the diversity of the state and strongly encourages persons of color and Indigenous communities, members of the LGBTQIA2S community, individuals with disabilities, women, and veterans to apply. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve Minnesotans.

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and disabilities related to pregnancy or childbirth), gender identity, gender expression, marital status, familial status, age, sexual orientation, status regarding public assistance, disability, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law.

APPLICANTS WITH DISABILITIES

Minnesota state agencies make reasonable accommodations to their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with the State of Minnesota, call the Careers Help Desk at 651-259-3637 or email careers@state.mn.us and let us know the support you need.

Salary : $84,062 - $121,521

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