What are the responsibilities and job description for the Technology Services Support Specialist - Information Technology Spec 1 position at Minnesota State?
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Working Title:
Technology Services Support Specialist - Information Technology Spec 1
Institution:
Southwest Minnesota State University
Classification Title:
Bargaining Unit / Union:
214: Minnesota Association of Professional Employees
City:
Marshall
FLSA:
Non Job Exempt
Full Time / Part Time:
Full time
Employment Condition:
Classified - Unlimited
Salary Range:
$25.16 - $37.77
Job Description
The Technology Services Support Specialist is responsible for deploying and supporting a wide range of technologies utilized by faculty and staff at the University. The position is essential to Information Technology Service's mission of providing a wide spectrum of quality information technology services and support for the University.
Minimum Qualifications
- Bachelor's degree in Computer Science or relations field or 1 year experience in computer science/IT role
- Current experience providing information technology support services including experience with installing a) computer stations, b) unique software packages, c)peripheral devices such as printers, and d) troubleshooting and resolving computer workstation issues.
- Proficiency with Microsoft Office suite of applications, Internet browsers, Adobe Creative Suite, and other common software applications necessary to support effective consultation for the University community members having questions on using such applications.
- Familiarity with programming/scripting languages sufficient to support implementation of automated tools that support computer workstation deployment and maintenance.
- Interpersonal and organizational skill necessary to be part of a service-oriented unit.
- Demonstrated record of ongoing professional development.
- Ability to move materials and equipment is required.
Preferred Qualification
- A minimum of 1 year experience with information technology support services in a higher education setting.
- Experience with both PC and Macintosh operating systems.
- Applied experience implementing security patches and standards on computer workstations.
- Current experience providing information technology support services including experience with installing a) computer stations, b) unique software packages, c) peripheral devices such as printers, and d) troubleshooting and resolving computer workstation issues.
- A sufficient understanding of wired and wireless local area network (LAN) technology and configurations necessary to support network devices (i.e. computer workstations, mobile device, printers, etc.)
- Writing and presentation skills sufficient to support effective training sessions on technology topics to be provided to a range of clientele.
- Ability to complete tasks with minimal supervision.
Work Shift (Hours / Days of work)
Monday - Friday; 8:00am - 4:30pm
Telework (Yes/No)
No
About
Southwest Minnesota State University is one of seven universities in the Minnesota State system. SMSU gives highest priority to excellence in teaching and preparing students to be lifelong learners through quality undergraduate teaching/advising and close student/faculty relationships. Its mission, dating back to 1967, provides access to university-level programs in liberal arts & professional studies. The University has a special commitment to the educational needs of the people in its service region reflected through its curricula, cultural programs, diversity of staff and students, cooperative relationships with the public and private sectors, and regional institutions. The 216-acre campus encompasses 24 modern, interconnected, and accessible buildings. Marshall (pop. 13,000) is the hub of a rich agricultural area and offers a variety of cultural, recreational and educational opportunities. The position is an opportunity to be part of a vibrant, dynamic and growing institution that is searching for exceptionally talented people.
Southwest Minnesota State University complies with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act. You can find our Annual Security and Fire Safety Report online at
Annual Security and Fire Safety Report (smsu.edu)
. This report includes statistics for the previous three years concerning reported crimes that occurred on campus; in certain non-campus buildings or property owned or controlled by Southwest Minnesota State University. If you prefer a hard copy, please contact the Department of Public Safety at 507-537-7252.
We are committed to responding to the educational needs of our changing communities and to providing opportunities for enhancing knowledge, skills, and values in a supportive learning environment. We recognize and assert the value of inclusion as an ethical imperative and as a necessity for academic rigor, student success, and lifelong learning. Our goal is to strive for inclusive excellence in our commitment to preparing all students and employees for success.
Federal Public Service Student Loan Forgiveness Program
Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.
Southwest Minnesota State University is a member of the Minnesota State system and is an equal opportunity educator and employer. SMSU is committed to equal employment opportunities for all applicants and to providing employees with a work environment free of discrimination and harassment. SMSU does not tolerate discrimination or harassment of any kind. Women, diverse populations and individuals with disabilities are encouraged to apply. Applicants must be able to lawfully accept employment in the United States. Requests for reasonable accommodation of a disability during the application and/or interview process should be made to the Affirmative Action Office, 507-537-6208. For TTY communications, contact Minnesota Relay Service at 1-800-627-3529. This vacancy notice is available in alternative format upon request.
Benefits Information:
At Minnesota State, we have a GREAT BENEFITS PACKAGE! Our generous benefits include 11 paid Holidays, Vacation Time, Sick Time, six weeks of Paid Parental Leave, low cost medical and dental insurance with low deductibles ($250 - $1500), a Pension Plan, 457(b) and 403(b) retirement plans and other retirement investment options, pre-tax medical and dental expense (with roll-over option) and dependent care accounts, employer paid life insurance, short and long term disability, as well as professional development and a tuition waiver program for employees and their dependents, etc. We promote the health and well-being of our employees and take work/life balance seriously.
Desired Start Date:
01-06-2025
Position End Date:
Open Date:
11-25-2024
Close Date:
Posting Contact Name:
Bailey Johnson
Posting Contact Email:
ov4291wx@minnstate.eduSalary : $25 - $38
