What are the responsibilities and job description for the Customer Service Representative / Print Coordinator position at Minuteman Press?
Customer Service Representative / Print Coordinator
Pay: $17-$19 Per Hour (Negotiable Based on Experience)
We're looking for a skilled customer service representative / print coordinator. This individual will be required to work with the in-house graphic designer and print production team to assist with various projects, including print production and bindery.
With the assistance from our field support representative, you will be trained on various channels we utilize to market and grow our business, as well as using our proprietary pricing and job management software.
Skills:
- Customer-oriented, professional communication skills.
- Time management/prioritization.
- Some knowledge of paper brands and types.
- Ability to work as part of a team in a fast-paced, professional environment.
- Working knowledge of Microsoft Outlook and Word.
- Working knowledge of Adobe Acrobat, InDesign, and Illustrator is a plus.
- Previous experience with digital printers (Xerox, Konica Minolta, Canon, or Ricoh) is a plus.
Responsibilities:
- Work with our in-house graphic designer / print production team to facilitate various in-house print projects and other orders sent through central facility vendors.
- Communicate with clients and leads via email and over the phone.
- Ensure that customers are satisfied with products or services.
- Letting clients know about additional products or services.
- Determining the quickest, most effective ways to answer a client's questions.
- Escalating queries and concerns to the owner of the business.
Do you want to be part of the world's leading print, marketing, and promo products franchise? Minuteman Press has been an industry leader in the field of print marketing for 50 years! Minuteman Press - Edwardsville is an established print marketing company with many years of servicing the greater St. Louis area. Previous experience in the field of print marketing is preferred but not required.
Pay: $17-$19 Per Hour (Negotiable Based on Experience)
Job Type: Full-time
Pay: $17.00 - $19.00 per hour
Schedule:
- 8 hour shift
- Monday to Friday
Education:
- High school or equivalent (Preferred)
Ability to Relocate:
- Edwardsville, IL 62025: Relocate before starting work (Required)
Work Location: In person
Salary : $17 - $19
