IT Specialist (Network Services/Operating Systems)

Summary The position(s) covered by this vacancy announcement is in the Department of Defense (DoD) Acquisition Workforce Personnel Demonstration Project (AcqDemo). For more information please see : ACQDEMO Responsibilities As a IT Specialist (Network Services / Operating Systems) at the NH-2210-3 broadband level some of your typical work assignments may include : Serves as an IT Specialist specializing in network services and operating systems. Performs various assignments, both one time and continuing, related to different aspects of the MDA Information Technology (IT) / IM enterprise networks and systems. Analyzes, identifies, and recommends efficiencies in wide area network infrastructure management. Establishes and maintains effective working relationships and interacts with functional users throughout the Agency to identify specific and unique user requirements for wide area network access and specified IT services. Conducts surveys and studies to determine computer hardware, software, telecommunications, and network requirements to address current and future IT needs. Makes recommendations to the supervisor or higher level specialist. Conducts technical analyses of systems to determine the nature of requirements, logical work and information flows, and whether advancements in IT are feasible and should be incorporated. Analyzes the varied applications, systems, communications, and cybersecurity requirements to be supported. Identifies conflicts between Agency enterprise standards and the requirements, and recommends solutions to overcome obstacles. Integrates information technology, transport, systems, and external communications connectivity within physical facilities and infrastructure projects. Collaborates with civil engineering groups to formulate and implement IT requirements within existing or new Agency facilities. Requirements Conditions of Employment Qualifications You may qualify at the NH-03 if you fulfill the following qualifications : One year of specialized experience equivalent to the NH-02 / GS-11 grade level in the Federal service : Must meet 2 out of 4 of the statements below : Experience of information technology / information management principles, concepts, and methods with corresponding ability to identify, analyze, specify, design, and manage functional and network infrastructure requirements. Experience of the architecture and topology of software, hardware, and networks including Local Area Networks (LANs); Wide Area Networks (WANs); telecommunications systems, their components, and associated protocols and standards; and how they operate and integrate with one another and with associated controlling software Experience in interfacing with multiple individuals from diverse organizations with corresponding ability to establish and maintain effective working relationships. Experience to transform business / functional requirements into technical requirements used for logical design and to address current and future IT needs. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. In addition to meeting qualifications, your application package must reflect the applicable experience to meet the Individual Occupational Requirements for the 2210, series as listed below : For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below. The employing agency is responsible for identifying the specific level of proficiency required for each competency at each grade level based on the requirements of the position being filled. 1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. 2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. 3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. 4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Please limit your resume to five pages. If more than five pages are submitted, only the first five pages will be reviewed to determine your eligibility / qualifications. NOTE : The limit does not apply to cover letters, eligibility documents such as Standard Form (SF) 50, Military Spouse, DD Form 214, transcripts, etc. Education Substitution of education may not be used in lieu of specialized experience for this grade level. Additional Information Veterans Employment Opportunity Act (VEOA) : To be eligible for a VEOA appointment under Merit Promotion procedures, the veteran must be a preference eligible or a veteran separated after 3 years or more of continuous active service performed under honorable conditions. Interagency Career Transition Assistance Programs : This program applies to employees who have been involuntarily separated from a Federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed. To receive selection priority for this position, you must : 1) meet ICTAP eligibility criteria; 2) be rated well-qualified for the position; Well qualified is defined as possessing the type and quality of experience that exceeds the positions minimum qualifications. and 3) submit the appropriate documentation to support your ICTAP eligibility. For more information : Noncompetitive Appointment Authorities : For more information on noncompetitive appointment authority eligibility requirements : Special Hiring Authorities for Veterans Other Special Appointment Authorities - Subpart F Special Hiring Authority for Certain Military Spouses Males born after 12-31-59 must be registered or exempt from Selective Service (see ) To receive consideration please make sure you select ALL appropriate eligibilities in the application questionnaire. Other Notes : Re-employed Annuitant : This position does not meet criteria for re-employed annuitant. The DoD criteria for hiring Re-employed Annuitants can be found at :