What are the responsibilities and job description for the Customer Service Representative I/II position at Mission Springs Water District?
Mission Springs Water District (MSWD) is currently accepting applications for Customer Service Representative I/II.
For consideration, please apply directly on MSWD's website at https://www.mswd.org/jobs
DEFINITION: Under immediate (Customer Service Representative I) or general (Customer Service Representative II) supervision, performs a variety of routine to moderately complex and responsible customer service support duties by telephone and in person; assists in performing tasks associated with customer billing, account maintenance, and office administrative activities; provides information and assistance to the public and District staff; and performs related work as required.
QUALIFICATIONS: Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:
Education:
➢ Possession of a high school diploma or G.E.D. required.
Experience:
➢ Customer Service Representative I: One (1) year of customer service work involving public contact, in person or over the telephone. Experience in utilities, bulling, accounting, or bookkeeping a plus.
➢ Customer Service Representative II: Three (3) years of experience in customer service work involving public contact, in person or over the telephone, as well as experience in utilities, billing, accounting, or bookkeeping.
Please review the complete job description and qualifications at: https://www.mswd.org/jobs
This is a full-time, regular position with top-notch benefits. If you have the qualifications listed in the job description and would like to apply for the position, please apply directly on MSWD's website at https://www.mswd.org/jobs
Job Type: Full-time
Pay: $24.77 - $35.03 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Retirement plan
- Tuition reimbursement
- Vision insurance
Work Location: In person
Salary : $25 - $35