CRM/Slate Administrator

Position Justification

Position Information

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Position Title

CRM / Slate Administrator

Unit Name

Admissions

Salary Grade

Number of Months

12 months

Full-time or Part-time

Full-Time

Hours per week

Proposed Annual Salary, Hourly Rate or One-time payment

Essential Duties

• Manage and maintain the Technolutions Slate CRM system, ensuring its smooth operation and performance
• Configure and customize the Slate environment to meet the university's needs, including creation and management of user accounts, permissions, and roles
• Monitor system performance and troubleshoot issues as they arise
• Perform regular system audits and data integrity checks to ensure accurate and up-to-date information.
• Create and maintain complex queries, reports, and dashboards to support enrollment management and overall university efforts
• Facilitate ongoing development and implementation of new Slate features and initiatives
• Develop and deliver training sessions and resources for faculty, staff, and other stakeholders to ensure efficient and effective use of Slate
• Serve as liaison between Enrollment Management and Information Technology Services to ensure Slate CRM functionality
• Assess applicant usage of Slate CRM and works with Admissions staff to drive engagement
• Collaborate with departments to identify data needs and provide accurate and timely reports for decision making
• Provide day-to-day support to end users, addressing technical issues, answering questions, and offering guidance on best practices
• Support usage of Slate communication and event tools
• Support undergraduate admissions functions
• Assist with other enrollment management projects and special events
• Perform other reasonable duties as assigned.

Minimum Qualifications

Education and Experience :

Other Skills and Abilities :

Job Description Summary

The CRM / Slate Administrator is responsible for supporting the university's recruiting and admissions efforts. This position serves as the campus lead for use of the Slate CRM, collaborates with various stakeholders across the university to optimize CRM processes and provides training for campus partners on use of the Slate CRM for recruiting purposes.

Hours of Availability

Background Check Statement

Prior to hiring, the final candidate(s) must successfully pass a pre-employment background investigation. A prior conviction reported as a result of the background investigation DOES NOT automatically disqualify a candidate from consideration for this position. However, failure to disclose may disqualify a candidate.

Requisition Detail Information

Requisition Number

FY20642NF

Open Date

01 / 27 / 2025

Will this job have a specific close date?

Close Date

Special Instructions to Applicants