Business Administrative Support Coordinator

Missouri Southern State University

Classification Description

• Classification Title: Business Administrative Support Coordinator
• Department: Plaster School of Business
• FLSA Status: E
• Reports To: PSB Department Chair/Associate Dean and Graduate Program Coordinator(s)

General Statement of Job

This position provides operational, accreditation, graduate programs, and other support services to faculty in the Plaster School of Business. This position will manage various projects within the school of business that relate to the operation of the school of business, AACSB and ACBSP accreditations, and multiple graduate programs.

Specific Duties and Responsibilities

Essential Duties:

Provide faculty support:

• Manage various administrative projects as needed.

Provide ACBSP and AACSB accreditation support:

• Assist with documentation of accreditation standards.
• Assist with maintaining comprehensive records and data associated with accreditation across multiple data platforms and academic programs.
• Run reports as requested.
• Assists with management of assessment activities.
• Work in collaboration with the Dean, the Associate Dean and the Department Chair to assist with various daily administrative projects.

Provide graduate-level program support to include, but not limited to:

• Assist graduate program coordinators/directors with graduate program handbooks:
  • Ensure handbooks are updated
  • Ensure handbooks remain in compliance with university policy
  • Ensure handbook language is consistent on all media.
• Assist program coordinators/directors in maintaining plans of study:
  • Update plans as students drop/withdraw/fail courses.
  • Regularly communicate updated plans of study to all graduate students.
• · Assist program coordinators with orientation:
  • Assist with maintenance of orientation sites
• Complete graduation applications and petition paperwork process.
• Performs other related duties as required.

Education, Experience

Bachelor’s degree from an accredited four-year college or university is required (Master’s degree is preferred).

Minimum of three years of work-related skill, knowledge, or experience is required; or an equivalent combination of education and experience.

Valid driver’s license and the ability to meet insurance requirements for driving University owned, leased, or rented vehicles.

Knowledge, Skills, and Abilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Requires the ability to read, write and comprehend instructions, correspondence and memos.
• Requires the ability to define problems, collect data, establish facts and draw conclusions as well as the ability to make judgements and implement solutions as appropriate.
• Requires the ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Also requires the ability to compute rate, ratio, percent, growth rates and to draw and interpret bar graphs.
• Requires the ability to effectively present information in one-on-one and small group situations to students, faculty, staff and members of the public.
• Requires the ability to communicate orally (in person and by telephone) and in writing.
• Requires the ability to effectively operate a computer (Microsoft Word, Excel, Access, e-mail and internet skills) and the ability to use (or quickly learn) the Purchase Order, Student Data and other software systems.
• Requires the ability to make recommendations that influence the budget.
• Requires the ability to use small office equipment, including copy machines or multi-line telephone systems.
• Requires the ability to meet deadlines, maintain the highest level of confidentiality and work in a positive team-oriented manner with a variety of people (students, faculty, staff, administrators and members of the public).

Physical Demands/Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel including the use of a computer keyboard; reach with hands and arms; and talk or hear including the use of a telephone. The employee is frequently required to walk. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, texture perception, and ability to adjust focus.

The noise level in the work environment is usually moderate.

NOTICE: The above job profile does not include all essential and nonessential duties of this job. All employees with disabilities are encouraged to contact Human Resources to review and discuss the essential and nonessential functions of the job. An employee with a disability can evaluate the job in greater detail to determine if she/he can safely perform the essential function of this job with or without reasonable accommodation.