Director of Sales Operations | MKS & Subsidiaries

Respected Brand. Growing Industry. Dedicated Team. Network to Win.
 

Michael Kinder & Sons (MKS), a recognized leader in commercial construction, is seeking a Director of Sales who is ready to push the company to new heights. Over the past three years, MKS has grown significantly and has no plans to stop.  In valuing relationship first, MKS has developed a strong reputation for unparalleled client service. Its sister companies – Innovate Commercial Interiors and Allied Commercial Real Estate – are up and coming businesses on the verge of claiming a solid market share in the Greater Fort Wayne area and beyond. Through strategy development & implementation to mentorship & oversight of the Sales & Marketing team, the Director of Sales Operations will have a major impact on the future of MKS.

WHAT WE OFFER

MKS is a team. We ensure that all team members feel valued by living our Core Values.  In this role, you will be expected to:

·         Be Transformational

·         Be Exceptional

·         Be Accountable

·         Be Meaningful

·         Be Safe

Benefits include:

·         Medical benefits covering 90% of employee premiums and 40% for dependents

·         Paid vacation and wellness time

·         Traditional and Roth 401k | 100% match up to 4% | Immediately vested

·         Education reimbursement for employees

·         Business expenses and mileage reimbursement

·         Leadership and Career Growth Opportunity

·         Company and Individual Performance Bonuses

YOUR RESPONSIBILITIES

Sales Strategy Development & Implementation

·         Set clear sales targets and KPIs.

·         Develop and implement a sales playbook that provides the sales team with clear goals and objectives.

·         Adjust sales strategy as needed in consideration of market conditions and client feedback.

·         Manage and align marketing team with sales strategies.

Sales Reporting

·         Lead the development of sales reports and dashboards to provide actionable insights for the sales team and senior leadership.

·         Provide regular updates to senior leadership on team performance, challenges, and progress toward sales and marketing goals.

·         Analyze sales data and generate reports that inform decision-making.

Sales Process Optimization

·         Continuously analyze and improve sales processes, workflows, and systems to increase efficiency and productivity.

·         Identify and implement best practices to streamline sales operations, including lead generation, territory planning, pipeline management, and deal closure.

·         Identify bottlenecks or inefficiencies in the sales process and implement solutions.

Sales Performance

·         Ensure the sales and marketing team adheres to best practices and follows the established sales process from lead generation through to closing.

·         Provide daily leadership, including coaching, motivation, and performance management for team members.

·         Develop actionable plans to improve sales results and address underperformance.

Team Collaboration & Communication

·         Work closely with marketing, estimating, operations, and other departments to ensure that the sales team has the resources and support needed to close deals.

·         Maintain open communication with senior leadership to ensure that sales efforts align with the company’s broader objectives.

·         Create, promote, and oversee Team and Cross Selling programs throughout the company.

Client Relationship Management

·         Build and maintain relationships with key clients - particularly major or repeat accounts.

·         Provide support in closing larger deals or resolving issues with accounts.

Technology & Tools Management

·         Oversee the implementation and management of sales tools, CRM systems, and technology solutions.

·         Work with IT and other departments to ensure systems are fully optimized to support sales goals.

·         Train sales teams on the effective use of sales tools and ensure the systems are leveraged to their fullest potential.

The above job description is general in nature and may not identify all the duties and functions required to complete the day-to-day responsibilities of the Director of Sales.

MANAGEMENT & LEADERSHIP

·         Maintain your focus in support of MKS Core Focus & Core Values.

·         Work collaboratively with your direct reports and other departments to support their efforts in accomplishing personal, departmental and company goals

·         Develop others by delegating responsibility, training, providing performance feedback, and assisting in conflict resolution

·         Support organizational change by communicating change to the team, problem solving, and maintaining structure

NECESSARY QUALIFICATIONS

·         Minimum Education | Bachelor's degree in Business, Marketing, or a related field. MBA is a plus.

·         Proven track record of success in sales operations & leadership.

·         Exceptional leadership, communication, and interpersonal skills.

·         Strategic thinker with the ability to manage and execute complex sales initiatives.

·         Proficiency in CRM systems, Microsoft Office Suite, and sales analytics tools.

·         Track record of transforming company objectives to sales & marketing strategy.

JOIN THE FAMILY

Michael Kinder and Sons is a fourth-generation family-owned Plan, Design, Build construction firm is proud to be a leader in the design-build construction industry. Innovate Commercial Interiors is a fast-growing furniture sales company.  Allied Commercial Real Estate is a trusted name known for its transparency.  The MKS family of businesses is committed to serving our clients by providing the highest level of services. We are company that is a rare combination of tradition and transformation. We won’t accept less than the best for all of our clients.

Please visit our website to learn more! 

Fort Wayne Design Build Firm | Michael Kinder and Sons