Senior Manager, Recovery Services

Work where you matter.  If you want to make a difference and have impact where you work, THIS is the role for you.

We're looking for YOU, our next Senior Manager of Recovery Services!

Job Summary

The purpose of the Senior Manager, Recovery Services role is to oversee Minnesota Prevention & Recovery Alliance’s (“MnPRA”) recovery division including Certified Peer Recovery Specialist (“CPRS”) Supervisors and staff, internal CPRS processes, and operations. This role will also oversee intake and billing processes within MnPRA; and the overall efficiency of CPRS staff. The Senior Manager, Recovery Services is also responsible for the overall compliance and strategic advancement of MnPRA, building and maintaining standard operating procedures poising MnPRA for sustainability. This is a highly visible role, both internally and externally, and requires strong collaboration and alignment with the MnPRA leadership team; partner treatment centers; and contract partners.

Essential Job Duties/Responsibilities:

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The essential functions include the following:

• Administration
  • Oversee all Standard Operating Procedures.
  • Partner with MnPRA team and partnered programs including inpatient/outpatient programs, sober housing, etc.
  • Oversee service delivery processes.
  • Support management and expansion of county contracts and grants.
  • Build and maintain strategic relationships in the community such as MCB, Recovery Community Organizations, MARCO, mental health and treatment resource partners, and justice involved organizations and systems.
  • Oversee Profit/Loss of all Recovery Services operations.

• Management of Certified Peer Recovery Specialists
  • Lead and manage CPRS Supervisors and associated teams of CPRS staff
  • Regularly visit sites where MnPRA provides peer recovery support services to ensure successful service delivery.
  • Enhance onboarding experience for certified peer recovery specialists.
  • Provide training and support to the CPRS team(s) to ensure compliance with applicable ethical requirements, appropriate boundaries, and efficient service delivery.
  • Engage teams to use evidenced-based tools and curriculum to teach life and social skills, problem solving, and recovery skills with the goal of promoting self-empowerment of peer participants.
  • Support staff to help participants focus on strengths and become self-directed in their own recovery program.

• Compliance
  • Oversee MnPRA’s compliance program, ensuring MnPRA remains in compliance with applicable local and state regulations, leading compliance initiatives for internal and external audits, including State of Minnesota, Minnesota Certification Board, etc.
  • Conduct internal and ongoing audits of all peer support billing records; ensuring services are accurately represented and effectively delivered.
  • Mitigate risk from a variety of angles to achieve compliant solutions that align with strategic objectives. 

Required Skills & Experience (Minimum Qualifications):

• Bachelor’s Degree required or equivalent (relevant work experience in lieu of bachelor’s degree).
• Must have Certified Peer Recovery Specialist Supervisor accreditation through the Minnesota Certification Board, in good standing, or licensed as an alcohol & drug counselor (or be working toward licensure).
• At least 2 years of related experience serving in a peer support or related role.
• At least 2 years of experience in a management/leadership role, overseeing a team of direct reports.
• Previous experience in strategic planning, project management, and/or change management.
• At least 1 of freedom from problematic substances.
• The ability to live and work by MnPRA’s core values – practicing compassion, honor, respect, integrity, servanthood, and trust.

• Ability to work in a fast-paced, evolving environment, supporting operational needs and change.
• Strategic Partner & Relationship Builder: The ability to develop and maintain effective partnerships and connections within and outside the organization, fostering teamwork, collaboration and alignment.
• Self-Motivation and Team Collaboration: Highly self-motivated with a proactive approach to problem-solving and the ability to work independently and collaboratively within a team environment to achieve common goals.
• Strategic Thinking and Decision-Making: Proven ability to think strategically, analyze data, and make sound decisions that align with organizational goals and objectives.
• Commitment to Mission and Values: Demonstrated alignment with the mission, vision, and values of the organization, with a strong commitment to serving the community and advancing the organization’s objectives.

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 10 pounds at a time.

Target compensation range: $58,000 - $62,000/year DOQ

Our robust benefits package includes medical, HSA, dental, vision, PTO, dependent care FSA, disability, life insurance and 403b retirement plan for all full-time employees.

We seek to recruit, develop and retain the most talented people from a diverse candidate pool in order to successfully meet our mission of helping every Minnesotan find help and healing from addiction. 

We are an Equal Opportunity Employer and do not discriminate based on any category protected by federal, state or applicable laws.

Reasonable accommodation is provided upon request.

Salary : $58,000 - $62,000