What are the responsibilities and job description for the Sales Administrator position at MobilityWorks?
About Us:
MobilityWorks is dedicated to empowering individuals with disabilities by providing wheelchair-accessible vehicles and exceptional customer service.
Our Mission:
We strive to provide a seamless experience for our customers, ensuring their independence and freedom through reliable transportation solutions.
The Role:
We are seeking a dynamic Sales Administrator to join our team. This individual will be responsible for supporting all departments within the store, including sales, marketing, service, and rentals.
Responsibilities:
Key responsibilities include:
- Providing documentation support to the Sales and Service teams
- Preparing vehicle delivery documents, including state DMV-required paperwork
- Photographing vehicles and uploading images to SalesForce
- Maintaining inventory records for new and used vehicles
- Aiding in customer service follow-up, including payment and work-in-progress tracking
- SUPPORTING THE GENERAL MANAGER IN DEALERSHIP FORECASTING AND BUDGETING
- Managing title processes and reporting title status using MobilityForce
- Processing vehicle and warranty registrations
- Responding to BDC leads promptly and distributing them to the sales team as needed
- Providing backup sales support when necessary
- Submitting applications for manufacturer incentives and rebates on behalf of the sales team
- Obtaining finance paperwork and completing RSA and ESC contracts as appropriate
- Handling Accounts Receivable duties, including daily deposits and account reconciliation
- Managing petty cash reconciliation, credit card statements, gas log statements, expense reports, and check requests as needed
- Fostering relationships with vendors, customers, and suppliers
- Representing the company at trade shows, store openings, and vendor training events as needed
- Overseeing the vehicle rental department, including scheduling rentals and preparing contracts
- Possessing in-depth knowledge of all products and services offered by the company to assist customers when the General Manager or Certified Sales Consultant is unavailable
- Adhering to all company policies and procedures, as well as complying with OSHA, safety regulations, and state-mandated regulations
Requirements:
To be successful in this role, you will need:
- A high school diploma or GED; Bachelor's degree preferred
- Five years of office management experience
- Strong ability to work independently and manage multiple tasks efficiently
- Exceptional organizational and leadership skills
- Excellent verbal, written, and interpersonal communication skills
- Proven experience working independently with minimal supervision
What We Offer:
We offer a competitive salary, bonus opportunities, medical, dental, and vision insurance plans, flexible spending accounts, eight paid holidays, personal time off, and social responsibility time. Additionally, we provide employer-paid benefits, including tuition reimbursement, an employee assistance program, life and disability insurance, and a 401(k) retirement plan.
