Senior Manager, Digital Content

The Role

We are looking for a creative innovator and experienced Senior Manager of Digital Content to lead the strategy, development, and operations of our digital content both in-app and for clients. This leadership role will be responsible for expanding Modern Health’s content ecosystem to engage users, meet client objectives, and drive measurable outcomes.

As the Senior Manager of Digital Content, you will collaborate closely with Go-to-Market, Clinical, Technology, and Administrative teams to create impactful, user-centered content across various digital content channels. You’ll bring a unique blend of strategic thinking, creative innovation, and operational expertise to deliver high-quality content that enhances user engagement and drives member outcomes on a global scale.

This role is embedded within our Tech team and reports to our Senior Director of Digital Content, Product Operations, and Analytics. This position is not eligible to be performed in Hawaii.

What You’ll Do

• Lead and implement comprehensive content strategies focused on delivering measurable outcomes, increasing engagement, and grounded in data insights 
• Manage a team responsible for our digital production, including digital producers, writers, and content operations managers
• Partner closely with Modern Health’s clinical and development teams to conceive and execute innovative content across mental health topics based on user and client needs
• Develop and refine processes for content audits, globalization, gap analyses, and journey mapping
• Oversee the end to end pipeline of media production and post production throughout the various stages of content development for editorial, audio, and video
• Oversee the client requests and go-to-market support of live Circles sessions
• Lead and manage a team of internal and external writers, producers, and coordinators to develop and execute initiatives within a timeline
• Manage annual forecasting, team budget allocation, and expense tracking 
• Develop and maintain editorial and publishing guidelines and best practices 
• Manage vendor relationships and contractor agreements and negotiations
• Use qualitative and quantitative feedback to drive improvements in our content and member experience
• Develop and lead content translation and localization workflows to develop parity across languages in app

Who You Are

• 7 years of demonstrated experience leading digital content development and production and creative strategy
• Excellent leadership skills and impeccable organization with a track record of managing teams and cross-functional initiatives
• Excellent verbal and written communication skills, strong business judgment,
• High EQ, strong interpersonal and relationship-building skills, including comfort and experience interfacing with executive leadership.
• Ability to thrive in a rapidly changing environment, continuously learn, and successfully manage multiple projects with a sense of urgency
• Passionate about the mental health space and how localized experiences can reach more people and help create meaningful change in their lives

Benefits

Fundamentals:

• Medical / Dental / Vision / Disability / Life Insurance 
• High Deductible Health Plan with Health Savings Account (HSA) option
• Flexible Spending Account (FSA)
• Access to coaches and therapists through Modern Health's platform
• Generous Time Off 
• Company-wide Collective Pause Days 

Family Support:

• Parental Leave Policy 
• Family Forming Benefit through Carrot
• Family Assistance Benefit through UrbanSitter

Professional Development:

• Professional Development Stipend

Financial Wellness:

• 401k
• Financial Planning Benefit through Origin

But wait there’s more…! 

• Annual Wellness Stipend to use on items that promote your overall well being 
• New Hire Stipend to help cover work-from-home setup costs
• ModSquad Community: Virtual events like active ERGs, holiday themed activities, team-building events and more
• Monthly Cell Phone Reimbursement