What are the responsibilities and job description for the Collections Specialist position at Modernizing Medicine, Inc.?
ModMed is hiring a driven Collections Specialist to join our positive, passionate, and high-performing Accounting team. The role of the Collections Specialist is to ensure complete and systematic accounting records of receipts and disbursements in the organization by performing complex clerical and bookkeeping tasks and applying accepted procedures in preparing and maintaining accounting records.This is an exciting opportunity to work within a fast-paced Healthcare IT company that is truly Modernizing Medicine!
Your Role:
- Respond and assist in resolving high-volume billing inquiries in a timely manner.
- Make outbound calls/emails to resolve outstanding balances.
- Prepare and maintain records of accounts receivables, including receipts.
- Manage customer accounts, such as updating contacts, processing payments.
- Applying incoming cash receipts and wire payments to the appropriate general ledger.
- Establish payment arrangements, post customer payments and contact customers regarding overdue invoices.
- Perform weekly reporting and month-end balancing activities.
- Complete month end tasks and assist with closing procedures.
Skills & Requirements:
- Associates degree, preferred.
- 3 year of relevant experience in accounts receivables.
- Previous experience in collections.
- Proficient in Microsoft Word and Excel.
- Salesforce, Mac, and NetSuite experience preferred.
- Strong customer service skills and professional demeanor.
- Excellent verbal and written communication skills.
- Strong attention to detail while maintaining consistent workflow and meeting deadlines.
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