What are the responsibilities and job description for the Inside Sales Representative position at modestosteel?
A Little Bit About The Company..
Modesto Steel Company is a leading provider of high-quality steel products and fabrication services, serving a diverse range of industries. With a commitment to excellence, innovation, and customer satisfaction, we deliver customized steel solutions that meet the specific needs of our clients. Our experienced team and state-of-the-art facilities ensure precision, durability, and reliability in every project.
Position Overview
Modesto Steel’s Sales Department is seeking an experienced, customer-oriented, and driven Inside Sales Representative to join our team at our steel service center. This full-time, on-site role focuses on building relationships with customers, processing orders, and providing excellent service to support our sales growth.
Our ideal candidate has a strong sales mindset, understands steel distribution and or industrial products, and thrives in a fast-paced environment.
Key Responsibilities
- Engage with new and existing customers to understand their needs and recommend products.
- Prepare quotes, process orders, and ensure timely follow-ups.
- Thoroughly review and verify customer specifications to ensure accurate pricing and order fulfillment.
- Stay updated on current inventory levels to convert quotes to orders accurately.
- Communicate processing capabilities and delivery expectations to customers and vendors.
- Timely follow-up on quotes and orders regarding pricing, quality, and delivery feedback.
- Handle incoming calls, emails, and walk-in inquiries professionally.
- Support outside sales reps by managing customer accounts and providing key information.
- Interdepartmental Communication:
- Work with the credit department to manage customer account status
- Coordinate with warehouse and operations team members to ensure customer satisfaction
- Track, acknowledge, and verify order revisions
Qualifications
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Minimum:
- High school diploma or equivalent.
- Past sales experience in steel, construction, or other industrial commodities required.
Preferred:
- Higher education in a related field.
- Ability to read and understand technical drawings.
- Experience with computers and data entry.
- Proficient in professional telephone communication.
- Understanding of basic mathematical calculations.
- Previous sales experience in an industrial or commercial environment.
Professional Competencies
- Effective verbal and written communication skills.
- Ability to work independently as a problem solver and collaboratively in a team environment.
- Courteous, professional conduct with customers and coworkers.
- Adaptability to different social settings and situations.
- High attention to detail and ability to maintain focus in a fast-paced environment.
Benefits
- Competitive salary with commission opportunities
- 401(k)
- Health insurance
- Dental insurance
- Paid time off
- On-the-job training and growth opportunities
Additional Information
- Job Title: Inside Sales Representative
- Job Type: Full-Time, On-site
- Schedule: Monday-Friday
- Work Environment: Office setting with regular phone and computer work
- Reporting Structure: Reports to the Sales Manager
- Salary: $23-25/hour bonus (Based on experience, qualifications, and market considerations)
- Location: Modesto, CA
Equal Opportunity Statement
We are an equal-opportunity employer and value diversity. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Salary : $23 - $25
