What are the responsibilities and job description for the Sales Support Specialist position at Mohr Talent?
Customer Service Representative/Sales Support Role
A key position in a leading manufacturing company is available for a Customer Service/Sales Support Representative. This role involves supporting the Outside Sales team, managing order entry, and serving as the primary point of contact for customers.
Main Responsibilities:
- Serve as a liaison between customers and the Outside Sales team.
- Process and verify customer orders with accurate pricing, quantity, and delivery details.
- Maintain and update customer inventory in the database and warehouse.
- Manage Requests for Quotes (RFQs) and collaborate with internal teams to provide timely updates to customers.
- Build detailed order documentation and communicate order priorities.
Requirements:
- Customer-first mindset with strong problem-solving and conflict-resolution skills.
- At least 2 years of customer service experience.
- Proficiency in Microsoft Office Suite.
- Experience with Business Central ERP systems or similar platforms such as Microsoft Dynamics, SAP, SAGE, Peachtree, Oracle, Quickbooks, or ADP.
- Graphic design knowledge is an asset but not required.
Benefits:
- 401(k) plan.
- Health insurance.
- A standard Monday-to-Friday schedule (8:00 AM–4:30 PM).
This is an equal-opportunity employer that provides equal employment opportunities regardless of race, color, religion, sex, national origin, age, disability, marital status, sexual orientation, gender identity, genetic information, military/veteran status, or any other protected status.
